Broadband Account transfer into another name

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nzpilot1181

132 posts

Master Geek
+1 received by user: 5

#148484 20-Jun-2014 16:40

Hi All,

Hoping that someone can shed some light on this.

I currently have a Ultra VDSL on a 24 month at a property I am moving out of next week.

I am moving back into my folks place. They already have broadband ADSL connected.

I am wanting to move my Ultra VDSL to the new address and also transfer the contract under my folks name all for which they are happy to have done. They will do away with the Internet currently on their line for which is not on a term contract.

Can this all be done? From what I can establish this is a) a move connection to new address and b) a name / account transfer.

I am basically wanting to avoid cancelling the contract all together as there is $299 worth of early termination fees and rather move it into someone (my parents) name.

wellygary

8405 posts

Uber Geek
+1 received by user: 4749

#1071171 20-Jun-2014 17:07

Are your folks in a VDSL area also?

Essentially isn't this just a "move my VDSL connection" and your folks connection is a simple disconnection,

As long as you don't get caught in a port waiting situation I cannot see that it should be that difficult.

nzpilot1181

132 posts

Master Geek
+1 received by user: 5

#1071222 20-Jun-2014 18:12

Yes VDSL available at this new address but parents currently only have ADSL

I believe that it's a case of doing a move of address, but I guess what I want to know is can I also move the account to my parents name? They currently have a landline which they want to keep but are happy to scrub their current broadband connection and take on mine.

If I cannot do this then I guess I'm up for ETC's