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Topic # 151810 6-Sep-2014 03:22
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I understand that if one cancels a VDSL connection within 12 months there is a fee (IIRC $299) however I had a connection in my old flat and then transferred that connection to my new place - if I cancel my connection is the 12 month contract based on when I first signed up with Spark or from when the reconnection took place at my new flat?




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  Reply # 1122986 6-Sep-2014 11:25
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Normally when you move house they won't charge you an early termination fee for your old house provided you sign up to a new 12 month contract so the 12 months would start from the date of reconnection at your new property.



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  Reply # 1123292 6-Sep-2014 18:33
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kngjse: Normally when you move house they won't charge you an early termination fee for your old house provided you sign up to a new 12 month contract so the 12 months would start from the date of reconnection at your new property.


Ah, all good - I'll hold out till November/December then given that it is only a couple of months away.




Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone X 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, Lightbox, Spotify, Wordpress

 


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