Both the DSL light and the internet light stay off.
This all started about a month back when spark had major issues over the weekend with static ips(i think),
Since then It has been a continuous problem.
I have spoken to Spark four times now which has resulted in no results sadly and I'm reluctant to ask for a technician before I've tried else where.
Things I've tried so far:
- Resetting the Modem both on/off and a complete factory reset
- Disconnecting all other jack points in case of interference (as spark requested)
- We also had a new modem sent out to us earlier this week to see if it made a difference..it did not.