I recently purchased a new Samsung Galaxy Note 5 from Spark Retail outlet at the Base Hamilton.
Its been just a month past and all of a sudden last Friday it abruptly stopped working. Initial signs were Fingerprint Scanner stopped working and lost connection to Spark network.
Took it into the the Branch on Saturday 23rd Jan and got the phone call yesterday to say that Telegistics have reported back that it has a Moisture Issue as the tab has been tripped. I can honestly say it has not been near water. Has been in its case and mainly in my pocket or on a desk. They didnt actually say what the fault was but they say therefore its not covered by warranty as a result. Charge to fix $350. They offerred to show me the photo of the sensor affected.
As you can imagine I am not a happy camper and have noted on these forums previous issues concerning Telegistics and issues such as these.
Should I be looking at the CGA act.
I am certainly taking this further
Telegistics Job # is 84200