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Fourfingapete

3 posts

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#196342 27-May-2016 14:25
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My partner has just ported her number back from vodafone after phone issues made her go to vodafone while on holiday. Since the port she has been unable to send or receive text messages from any network ( apart from 3 standard skimmy welcoming ones) . She is able to call and teceive calls and use data. We have tried the sim in another phone but still the same. Even skinny technical suppurt couldn't see anything wrong. We even tried sim swapping but still no texts. Any ideas?

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1eStar
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  #1560763 27-May-2016 14:46
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Does she have an iPhone and use iMessage?



SkinnyDeviceM
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Skinny

  #1560809 27-May-2016 15:25
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Hi Pete,

I work for Skinny Mobile. Can you please email me the number effected and I will attempt to resolve the issue for you.


Regards,
Alex


Fourfingapete

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  #1560843 27-May-2016 16:09
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Thank you Alex. All up and running again. Btw no iphones. Std skinny locked samsung ace 4 neo



Fourfingapete

3 posts

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+1 received by user: 2


  #1560849 27-May-2016 16:30
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Thank you Alex. All up and running again. Btw no iphones. Std skinny locked samsung ace 4 neo

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