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Forums › Spark New Zealand › Spark Throttling Unlimited Users?


7 posts

Wannabe Geek


Topic # 205698 23-Nov-2016 16:19
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Hey guys, brand new to this forum but I can't seem to find anywhere else to talk about this.

 

 

 

Whenever I download a file I always see the download speeds plummet.

 

This is usually about 5-10 minutes into any download and I can't seem to find a fix for it.

 

I have tried contacting spark but they gave me the same dull questions that everyone has already done: "Turn off the router for 30s etc."

 

I can't find any reason as to why it starts of good then hits rock bottom.

 

 

 

Current plan is unlimited fiber 100/20 and i am currently getting 3mbp/s and 20upload.

 

Anyone know why this may be happening?

 

 

 

Cheers,

 

 

 

emjaay.

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Mad Scientist
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  Reply # 1676212 23-Nov-2016 16:25
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Your speed vs other computer's speed. If other computer sends files at 100Mbps and 100,000 other computers want the file at the same time ...




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  Reply # 1676213 23-Nov-2016 16:26
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On a more serious note:

 

what file what host what speeds are we talking about

 

ethernet or wifi




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Wannabe Geek


  Reply # 1676215 23-Nov-2016 16:31
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The file is World of Warcraft and it usually downloads at around 6MB/s. After 15 or so minutes it drops to 200kb/s on wifi. Don't have a Ethernet cable to test the speeds.

 

 

 

Plan is 100dl/20up

 

Idk what the host is most likely just blizzard servers.

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  Reply # 1676217 23-Nov-2016 16:31
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Read this, then answer the questions above please.

 

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=171109

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  Reply # 1676221 23-Nov-2016 16:34
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Do you have issues downloading other non WOW files?

 

I had a similar problem with steam games downloading slowly, and I could manually change the servers which fixed the issue. 



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Wannabe Geek


  Reply # 1676222 23-Nov-2016 16:36
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This is for all downloads. After a while the download picks back up but as soon as I try downloading again it just dies.

 

 

 

Speedtest shows around 3mbps/s with upload staying consistent, starting to get to the point where I want to switch providers as this has been happening for weeks now.

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  Reply # 1676228 23-Nov-2016 16:39
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emjaay:

 

This is for all downloads. After a while the download picks back up but as soon as I try downloading again it just dies.

 

 

 

Speedtest shows around 3mbps/s with upload staying consistent, starting to get to the point where I want to switch providers as this has been happening for weeks now.

 

 

I doubt it's Spark. If it was there would be a very public outcry over it. 

 

I strongly suggest getting an ethernet cable, they are a few dollars, and try using that as a troublehooting step. 

 

Do you use a download manager? 

 

http://ucmirror.canterbury.ac.nz/linux/ubuntu/12.04.5/

 

Try grabbing an ISO from there. Same thing happen?

 

 

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  Reply # 1676229 23-Nov-2016 16:42
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emjaay:

 

This is for all downloads. After a while the download picks back up but as soon as I try downloading again it just dies.

 

 

 

Speedtest shows around 3mbps/s with upload staying consistent, starting to get to the point where I want to switch providers as this has been happening for weeks now.

 

 

Ok you really need to post your router stats. ie what speed your router is connected to spark at. it should be 100Mbps/20Mbps.

 

Note: capital B (byte) = 8 x little b (bit)

 

1MBps = 8Mbps




Swype on iOS is detrimental to accurate typing. Apologies in advance.



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Wannabe Geek


  Reply # 1676230 23-Nov-2016 16:46
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How would I go about posting router stats? Just the WiFi page of my router?

 

 

 

I know the difference between bytes and bits btw :)

 

 

 

And for the question above I cannot use a Ethernet cable as the other people in my house don't like the idea of me having a cable going down the hall.

 

Also the ISO still grinds to a halt.

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  Reply # 1676231 23-Nov-2016 16:46
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One more thing make sure you have factory reset your router at least once since you've had it. All my Huawei routers that play up gets fixed with a factory reset!




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Wannabe Geek


  Reply # 1676233 23-Nov-2016 16:48
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Will try the reset now thanks!



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Wannabe Geek


  Reply # 1676245 23-Nov-2016 16:53
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Alright, tried the factory reset and it's still 100% slow. Sitting at 2mbp/s at the moment :/

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  Reply # 1676248 23-Nov-2016 16:59
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emjaay:

 

How would I go about posting router stats? Just the WiFi page of my router?

 

 

 

 

 

 

google "[insert router model here] access router ip" or try http://192.168.1.254/

 

 

 

 




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  Reply # 1676250 23-Nov-2016 16:59
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emjaay:

 

[snip]

 

I know the difference between bytes and bits btw :)

 

 

 

emjaay:

 

Alright, tried the factory reset and it's still 100% slow. Sitting at 2mbp/s at the moment :/

 

 

Are you sure? Please double check your units as you seem to be getting them mixed up. 2mb/s is essentially zero throughput - do you mean 2Mb/s, or perhaps even 2MB/s?

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  Reply # 1676251 23-Nov-2016 17:00
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emjaay:

 

And for the question above I cannot use a Ethernet cable as the other people in my house don't like the idea of me having a cable going down the hall.

 

Also the ISO still grinds to a halt.

 

 

it sounds like the simple issue is your room is too far from the router :)




Swype on iOS is detrimental to accurate typing. Apologies in advance.

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