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450 posts

Ultimate Geek

# 206066 8-Dec-2016 15:59
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I have a samsung j2 with xtra email so have started to make the changes.


I decided to use microsoft outlook but it only works with the microsoft email used for w10 sign in.


the Samsung default seems to be mail which works ...(poorly)


Have others tried other email clients for android?


the shortcut does not work for me as below.


How do you set up the shortcut for webmail?


I see that the email will only cost $5 95c a month per account instead of $20 which sounds interesting.








Other useful stuff to know.




If you use bookmarks or shortcuts to access your mailbox, you'll need to update them from to So if you haven't already, make sure you get onto that.




Your Xtra email will continue to be free on all eligible broadband products. Otherwise it'll cost $5.95 a month. Details like these and heaps more are in our terms and conditions, so it's worth having a read.







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28352 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  # 1684729 8-Dec-2016 16:27
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I've used Nine for many years. It's the best Android email client IMHO especially if you've got multiple ActiveSync accounts.(which I do).



3398 posts

Uber Geek

  # 1684755 8-Dec-2016 16:56
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Android outlook. settings. Add account


Type in @xtra email address and it asks what type, add manual IMAP. Not locked to outlook/W10 accounts.






450 posts

Ultimate Geek

  # 1684767 8-Dec-2016 17:10
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it says email address or password invalid. I have tried numerous  times with my address  and password. It does work with address.

1739 posts

Uber Geek

  # 1684774 8-Dec-2016 17:20
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I've been using BlueMail after the android email app stopped working with my server.  It's a great email app, very easy to set up and use

450 posts

Ultimate Geek

  # 1684775 8-Dec-2016 17:20
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the webmail shortcut I attempted to set up may be wrong but this is the result.




Your connection is not secure


The owner of has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.


Learn more…


Report errors like this to help Mozilla identify and block malicious sites



15337 posts

Uber Geek


  # 1684787 8-Dec-2016 17:53
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K9 mail works fine on Android. Not perfect, but fine, used it for a couple years. Totally free, unlike nine which looks to require in-app purchase, $10, which is still pretty cheap.

3398 posts

Uber Geek

  # 1684814 8-Dec-2016 18:06
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Plug in xtra details. Back out of letting it choose yahoo (not a yahoo account? Button)

Advanced settings. Rec server, login and pw.

Send server (default port etc)
Boom. Or was it SMTP. I forget, but the DNS are flakey atm and took 2 goes


2893 posts

Uber Geek


  # 1684818 8-Dec-2016 18:12
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+1 for Outlook for Android. It's clean, simple and intuitive. And unlike other apps, it leaves you alone to manage your email how you want (I'm looking at you Google Inbox).

450 posts

Ultimate Geek

  # 1684827 8-Dec-2016 18:25
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+1 for Outlook for Android. It's clean, simple and intuitive. And unlike other apps, it leaves you alone to manage your email how you want (I'm looking at you Google Inbox).



I like what you say. I have 2 lap tops and a desk top with office 2013 and 2016 plus thunderbird mail  plus an android 5.1.1 mobile. my preference is for android outlook . Hope someone replies saying  it all  works with latest firefox etc.



450 posts

Ultimate Geek

  # 1685098 9-Dec-2016 10:02
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with difficulty I eventually reloaded Yahoo mail and returned to normal. In facebook I find xtra have multiple problems  and also  the Spark site shows  xtra outages for email. I will try again later.



450 posts

Ultimate Geek

  # 1685321 9-Dec-2016 14:05
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problem signed of now. Android outlook set up now with no problems. From facebook comments it looks like it was there last night but Spark acknowledged it when work started at 8am today...very poor customer service.

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