Hi
I moved house last week on Friday 9th Dec and got my telephone line working, but not my broadband on ADSL
My telephone number did change, as I was moving from Upper Riccarton to Broomfield CHCH.
Order number is 7304236
Kept ringing spark many times and I get the foll:
Unable to connect due to an outage at Chorus
Unable to connect as previous tenants have not disconnected their service.
Called again today Tuesday 13, Dec and they raised another order number 7564589 - this means a new telephone number
and service will be provided on 16 Dec.
Tried escalating this to the complaints department and someone was supposed to contact me, didnt happen!
Very frustrating . Can someone from Spark help please?
Thanks