Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




552 posts

Ultimate Geek
+1 received by user: 65
Inactive user


# 210319 22-Mar-2017 13:27
Send private message

I am trying to get Spark's Broadband Assist tool to work with setting up a new modem, but it seems to want to install a Chrome extension that doesn't exist?

 

The actual program seems to depend on the browser and extension which I cannot find. Doing a manual search in the Chrome store also shows no sign of the extension.

 

 


Filter this topic showing only the reply marked as answer Create new topic
'That VDSL Cat'
10484 posts

Uber Geek
+1 received by user: 2520

Trusted
Spark
Subscriber

  # 1745789 22-Mar-2017 13:30
Send private message

I wouldn't recommend using that tool anymore tbh. It is my understanding that a replacement system is in the wind.

 

 

 

What are you requiring assistance with to setup your modem? a Quick start guide that came with the modem should have indicated plugin the modem and your good to go.

 

For Spark modems it is simply plug and play. If you are trying to use it to configure a new modem for sparks network, this will have to be done manually.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




552 posts

Ultimate Geek
+1 received by user: 65
Inactive user


  # 1745790 22-Mar-2017 13:33
Send private message

Thanks. I have it all plugged in etc, but it says to download and install the tool to change the password etc.


 
 
 
 


'That VDSL Cat'
10484 posts

Uber Geek
+1 received by user: 2520

Trusted
Spark
Subscriber

  # 1745800 22-Mar-2017 13:41
Send private message

da5id:

 

Thanks. I have it all plugged in etc, but it says to download and install the tool to change the password etc.

 

 

 

 

Does it really? eugh. i'll give the feedback there.

 

 

 

Which modem did you get? HG630b, HG659b or HG6531s?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




552 posts

Ultimate Geek
+1 received by user: 65
Inactive user


  # 1745805 22-Mar-2017 13:43
Send private message

HG659b - the white one.

 

 

 

[edit] - it does say further along in the quickstart manual how to log via the browser and change the password etc (in the "Useful Information" section - the last page of the booklet).

 

Guess I didn't read far enough...

 

 

 

 


'That VDSL Cat'
10484 posts

Uber Geek
+1 received by user: 2520

Trusted
Spark
Subscriber

  # 1745809 22-Mar-2017 13:47
Send private message

da5id:

 

HG659b - the white one.

 

 

 

[edit] - it does say further along in the menu how to log via the browser and change the password etc (in the "Useful Information" section).

 

Guess I didn't read far enough...

 

 

http://www.spark.co.nz/help/internet-data/equipment/huawei/hg659-gateway/

 

Guides here will step you through how to change the settings, Give that a shot and let me know if your still having trouble.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




552 posts

Ultimate Geek
+1 received by user: 65
Inactive user


  # 1745811 22-Mar-2017 13:49
Send private message

Thanks for all your help! I see there is a more comprehensive guide there.


Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21


Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36


Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57


Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48


New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.