changing from Direct to Skinny

Forums › Spark New Zealand (including Skinny and BigPipe) › changing from Direct to Skinny

patrickstarr

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#213938 19-Apr-2017 22:11

Hi everyone, just wanting to know if you know how to change from Skinny direct to Skinny?

michaelmurfy

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#1767615 19-Apr-2017 22:15

Number port over to Skinny just like how to changed to Direct :) Remember, it'll wipe anything you've got on Direct and you'll be starting fresh again.

Michael Murphy | https://murfy.nz
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Yabanize

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#1767645 20-Apr-2017 00:00

My understanding is that you need to contact customer care, who can do this for you (it's a manual process).

A $15 fee will be charged to your card.

michaelmurfy

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#1767648 20-Apr-2017 00:06

Yabanize:

My understanding is that you need to contact customer care, who can do this for you (it's a manual process).

A $15 fee will be charged to your card.

Really? This has changed. I remember it was as simple as a port the last time I did it however that was quite some time ago unless if I am thinking of the wrong thing (it may be Skinny to Skinny Direct I am thinking off - can't remember).

Geese

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#1767682 20-Apr-2017 08:15

Yeah nah, it's always been that way. I was an early adopter of Skinny Direct, and didn't know about the $15 fee until I went to change back to Skinny, so went to warehouse mobile instead for the far cheaper data.

Yabanize

2351 posts

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#1767727 20-Apr-2017 09:24

michaelmurfy:

Yabanize:

My understanding is that you need to contact customer care, who can do this for you (it's a manual process).

A $15 fee will be charged to your card.

Really? This has changed. I remember it was as simple as a port the last time I did it however that was quite some time ago unless if I am thinking of the wrong thing (it may be Skinny to Skinny Direct I am thinking off - can't remember).

Skinny to Skinny Direct is instant, it sends a verification text