Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




224 posts

Master Geek
Inactive user


Topic # 22010 13-May-2008 15:50
Send private message

this message is to telecom ceo paul reynolds. hopefully you read this dude.

come on telecom why don't you increase at the least, the data cap on the explorer $49.95 plan from 6gb to 20gb. if i switch to vodafone broadband i can get max upload and max download with a 20gb cap for only $49 a month. why is it that vodafone can offer 20gb and full speed up and down for $49 a month when you can only offer 6gb for $49.95? and why can't you make the explorer plan full speed up and down, because vodafone is doing it.

here is what your new xtra broadband plans should look like at the very least paul:

explorer $49.95 20gb monthly data cap

adventure $59.95 25gb monthly data cap


once alot of people find out about vodafone's new broadband plan i am sure alot of xtra users will be switching from xtra to vodafone.


Create new topic
25338 posts

Uber Geek
+1 received by user: 5183

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 130599 13-May-2008 15:57
Send private message

Why not switch?

1766 posts

Uber Geek
+1 received by user: 35

Trusted

Reply # 130601 13-May-2008 15:59
Send private message

Yes .. and I doubt Dr Reynolds will be reading this unless it is brought to his attention Cool

 
 
 
 


836 posts

Ultimate Geek

Trusted

  Reply # 130606 13-May-2008 16:11
Send private message

You would be better off addressing this to Telecom Retail marketing and product management.

4025 posts

Uber Geek
+1 received by user: 1076

Trusted

  Reply # 130620 13-May-2008 16:52
Send private message

Firstly i dont think hes ever going to reading that, sorry to say.

And on a lot of users switching to vodafone, the biggest reason i'd say for people staying on xtra is email address, probably shortly followed by phone bill (ie with 1 company, which they have always used) or something. Another reason is that they are simply happy with what they have and are unaware that there are better deals out there.

Almost every other ISP offers a better deal than Xtra at almost every price point. Yes vodafone has finally set the new low, but i dont think its going to change much as there has always been a better deal.

This might be starting to get bias, but i'd even go as far as saying i dont think xtra actually needs to be competitive, for the reasons above. Its like the default ISP pretty much.

115 posts

Master Geek


  Reply # 130780 14-May-2008 08:47

Richgamer - I think your points are valid, and Xtra plans could be better, and as a consumer you can just change ISP for whatever reason you like.

Product variation and price are not the only ways to compete in the market.

In my experience Telecom/Xtra tend to come to the party in one way or another... eventually.

19 posts

Geek


  Reply # 130842 14-May-2008 12:09
Send private message

If you are making comparisons on price alone, you will find that there is a variance throughout ISPs in New Zealand just like with any other service. What you need to take into consideration are the other benefits the ISP can offer.

For example as an Xtra customer, you'll receive:
- a reliable internet connection
- a range of plans to choose from, to suit different kiwi lifestyles
- no penalties when you change your plan, and you can change your plan online at any time (one change per calendar month)
- expert helpdesk available free of charge, 24 hours a day 7 days a week
- convenient billing on your monthly Telecom account
- web based email so you can check your Xtra email account from any internet connection worldwide
- use of the 400+ wireless hotspots throughout New Zealand

In addition, all Xtra customers have access to the free Yahoo!Xtra Bubble. Bubble offers many exclusive benefits to our customers, such as unlimited email storage, the facility to share files and upload photos, and a customisable home page. This makes our customers' online experience much more personalised, and we have received some fantastic feedback about it.

More information about Yahoo!Xtra Bubble is available online at http://www.yourbubble.co.nz/.

i've complained about datacap few weeks ago
and it's what they have to say.

except for those wireless spot, most of isp offer same services i reckon
no more hope for telecum

Nate wants an iphone
3875 posts

Uber Geek
+1 received by user: 13

Mod Emeritus
Trusted
Subscriber

Reply # 130867 14-May-2008 14:00
Send private message

shame2:
no more hope for telecum


Strike 1. We call companies and people by their names here.




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


BDFL - Memuneh
58721 posts

Uber Geek
+1 received by user: 10118

Administrator
Trusted
Geekzone
Subscriber

Reply # 130871 14-May-2008 14:04
Send private message

shame2: most of isp offer same services i reckon
no more hope for telecum


The Bubble is exclusive to Xtra.

In these forums we use the company name. How can you demand respect if you don't give it? Next time you are banned .




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38


Kiwibank wastes $90 million on software – Reseller News
Posted 1-Sep-2017 13:45



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.