Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


jamesy

11 posts

Geek


#22496 29-May-2008 18:02
Send private message

Ok, so I'm travelling to Sydney in July and was planning to take my prepaid 027 Mobile with me.

So I ring the roaming helpdesk to set it up. They said there is no longer roaming support for prepaid customers and that I'd have to change to a postpaid plan if I want to roam internationally.

Then I ring the postpaid department and ask to have my phone put on OneBill on my landline account (I'm a light user and don't want or need a larger contract plan), but they said no. The reason being I don't have my direct dial tolls with Telecom. That's odd I'm thinking because I already have a different (my partners) phone on Onebill. She said that I can no longer have it on OneBill because of my toll calling not being with tcom. It's interesting because I cannot find anywhere online that says tolls are required to have OneBill. Currently I pay ~$120/Month on line rental, caller id etc. and my partners phone.

I then ring the roaming helpdesk back and explain my situation. No further help. My only option to get international roaming is to change my tolls provider back to tcom (to go on OneBill and get a loan phone) or use vodafone.

I'm really disappointed in telecom, and am considering changing my landline account to vodafone where everything will just work.

Argh!!

Create new topic
paradoxsm
3000 posts

Uber Geek

Trusted

  #134230 29-May-2008 18:41
Send private message

I'm pretty certain your tolls can be with whoever you like but they offer a special land-mobile rate if you call with Telecom..

Ring them back and double check.

 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #134233 29-May-2008 18:47
Send private message

What phone do you have? As far as I am aware none of the worldmode phones can be provisioned on a prepay plan and of course your 027 CDMA phone won't work there any longer.

paradoxsm
3000 posts

Uber Geek

Trusted

  #134235 29-May-2008 18:49
Send private message

The w531 and Okta mondo can be provisioned on Prepay as they are just WAP phones.

The Blackberry and Samsung Global (i325) cannot as they are DATA phones.



nzbnw
2371 posts

Uber Geek

Trusted
Spark NZ

  #134236 29-May-2008 18:53
Send private message

You do not need to have tolls with Telecom to be eligible for Go One Bill; you only need the Landline connection to be with Telecom.

Go to your local Telecom dealer, or store they will be able to sort you out.

nzbnw








nzbnw
2371 posts

Uber Geek

Trusted
Spark NZ

  #134237 29-May-2008 18:55
Send private message

paradoxsm: The w531 and Okta mondo can be provisioned on Prepay as they are just WAP phones.

The Blackberry and Samsung Global (i325) cannot as they are DATA phones.
Correct, however you can not purchase the Okta Mondo outright on Telecom Prepaid.

nzbnw
 







mobygeek
307 posts

Ultimate Geek


  #135995 6-Jun-2008 15:03
Send private message

nzbnw:

You do not need to have tolls with Telecom to be eligible for Go One Bill; you only need the Landline connection to be with Telecom.

Go to your local Telecom dealer, or store they will be able to sort you out.

nzbnw



That's wrong - I have on occasion asked Dealer Support for approval for a customer to go on onebil and approval has been denied because the customer's tolls are not with Telecom.  They will not approve a onebill upgrade either, if the tolls are no longer with Telecom.  I wil only be able to sort the customer out by saying what I have just written.  However, If the customer has a family member willing to put the phone on their bill for the duration, that would be okay.  As long as they have all their calls with telecom!

nzbnw
2371 posts

Uber Geek

Trusted
Spark NZ

  #136269 7-Jun-2008 18:14
Send private message

Moby, I have just pm'd you on this. You can have GO Onebill if your tolls are with another Telco.

nzbnw







Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup