Just got an email from Bigpipe saying they are making some updates to their T&Cs.
In particular, these updates:
- Make it even clearer that nothing in our terms will affect your rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.
- Explain that if we ever transfer our agreement with you to someone else, as long as we’re not breaking confidentiality, we’ll let you know at least one month in advance.
- Do away with the time limits for querying your bill with us, but ask you to let us know as soon as possible if you do have a query.
We’ve also made some updates to our Bigpipe App. On 20 December 2017, the ability to prioritise or restrict streaming, gaming and downloading activities on your connection via the Bigpipe Mode Selector function will end. All other services inside the App will continue as usual.
The bold/underline (my highlighting) bit above got me wondering if they are merging/being sold perhaps.