Backblaze users on Bigpipe

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xpd

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#248998 18-Apr-2019 19:54

I'm on 100/100 with BP, and use Backblaze for my backups.

Running the Backblaze speedtest, it maxes out my connection quite happily.

Yet running actual backups, I'm lucky to break 20Mbits/s

Dosent matter what I set the threads etc as, still the same result. Where should I be looking to get more speed ? Possible its just I'm on a slow storage/network unit at Backblaze ?

Download

107.2 Mbit/s

Upload

70.9 Mbit/s

Ping

263.1 ms

Jitter

117.0 ms

A connection of 70.9 Mbps upload would backup 766 GB in a day

XPD / Gavin

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xpd

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#2232191 7-May-2019 10:54

Anyone ?

XPD / Gavin

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robjg63

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#2232198 7-May-2019 11:11

Wouldn't it be good idea to raise a support ticket with them (Backblaze) and ask that question?

The problem appears to lie with them....

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

markymarknz

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#2232548 7-May-2019 23:05

I am on the same plan and also just started using Backblaze B2.

I also found that the upload process to Backblaze would top out around 20 - 30Mbps. I only had to upload about 60GB of data so just left it running for a few hours but thought it would take a while if had a lot more.

I just put it down to the fact that Backblaze is located in California.

Will be interested to hear what Backblaze say if you follow up with them. Otherwise the diffs are pretty small and work well, cheap too.

gcorgnet

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#2232587 8-May-2019 07:24

Could it possibly be your computer struggling to push out the data? Maybe it's encrypting on the fly and doing god know what which is quite intensive and giving your machine a hard time?

xpd

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#2232604 8-May-2019 07:34

gcorgnet:

Could it possibly be your computer struggling to push out the data? Maybe it's encrypting on the fly and doing god know what which is quite intensive and giving your machine a hard time?

Nope, CPU usage is minimal when Ive checked during the time window I've given it to run and NIC not under any load.

Will drop BB a line and see what they say :)

Thanks all

XPD / Gavin

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phrozenpenguin

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#2261840 21-Jun-2019 11:15

Did you get this resolved? Considering moving to Backblaze but may stay "local" (Aussie) if much quicker.

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nzkc

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#2261845 21-Jun-2019 11:28

There are quite a few factors I can think of here that may be affecting the difference in speed you see/saw.

Firstly, speed tests send larger amount of data - think of this as a single large file. Where as your backups may be lots of small files. The ping and jitter values play a bigger part when sending lots of small files that decrease your effective throughput. Secondly, if you're using their backup product (rather than the B2 product) I remember it has options to try and ensure it does not saturate your network and cause other applications and experiences to suffer. That is; it tries to play nice. These were on by default so that can have impact on the actual amount of data transferred in a period. Their https://www.backblaze.com/speedtest/ page actually mentions these. Third, and this one is a bit of a guess, their speedtest product may be going to a CDN rather than their datacenter. Looking at the IP address my test just now went to its listed as Cloudfare (though we know these tools are never 100% accurate!)

snnet

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#2287347 1-Aug-2019 19:00

I'd agree in suggesting it could be the types / sizes of files being backed up? Is it similar to an rsync set up? I know mine have been slow because there are many smaller files