Ok so We've been with Vodafone since the old ihug days for broadband and home phone
We currently pay $77.99 a month for unlimited fibre / home phone and free national calling, but got the bill today and it was $102.99
after phoning them I was told our contract had expired in May (was nice of them to tell us our contract was going to expire - NOT!) and they put me through to their retention team - who said I would have to pay for $102.99, but they could look at getting me the best deal going forward.... I basically told them they were a bunch of muppets and they should have informed us that our contract was expiring, instead of just sending us a bill for $25 extra. they said we should have been aware that our contract was for 12 months... but I can't remember what I had for dinner last Sunday - let alone when my fibre broadband plan expires
Before I phone spark to get a price, can someone please advise me what plan would be best? - wife sent me this (attached) from the Spark site, but it doesn't make much sense to me.
it's $90 for their Unplan Fibre Gigatown plan but what's the difference between 45gig, 60 gig and 120+ gig? I thought unlimited meant unlimited gigs?
we have fibre, use the internet every day, stream stuff on demand, look at countless youtube videos, download music....etc... and we don't want slow internet
if anyone can help that would be much appreciated
https://cdn.geekzone.co.nz/imagessubs/1dbaf45f6efc425e729baf25acb42c0e.jpg