Switched ISP. Do I need to return my Spark Modem?

Forums › Spark New Zealand (including Skinny and BigPipe) › Switched ISP. Do I need to return my Spark Modem?

GSManiac

488 posts

Ultimate Geek

#251599 2-Jul-2019 17:23

As above. 12 month term was up. Decided not to renew after 30 years of Telecom/Spark loyalty.
Was on Fibre100.
Unsure what to do with the old modem as was not advised one way or the other.

Thanks.

Linux

11391 posts

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#2268658 2-Jul-2019 17:30

Nope

Kiwifruta

1423 posts

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#2268659 2-Jul-2019 17:32

Flog it off on trademe.

hio77

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Lizard Networks

#2268679 2-Jul-2019 18:17

It's not a rented device, you own it.

If you terminated before your plan was over, there would have been an ETF to cover this.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

GSManiac

488 posts

Ultimate Geek

#2268681 2-Jul-2019 18:19

hio77:
It's not a rented device, you own it.

If you terminated before your plan was over, there would have been an ETF to cover this.

I thought as much but then I remembered that Orcon, my new ISP stated that their modems must be returned.

Thanks everyone for the replies

xpd

Geek @ Coastguard NZ
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Retired Mod

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#2268949 3-Jul-2019 07:52

Yeah some ISP's want them returned but most dont care after a year as the cost is nothing to them.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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noroad

949 posts

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#2268957 3-Jul-2019 08:26

GSManiac:
hio77:

It's not a rented device, you own it.

If you terminated before your plan was over, there would have been an ETF to cover this.

I thought as much but then I remembered that Orcon, my new ISP stated that their modems must be returned.

Thanks everyone for the replies

I am not aware of any ISP's outside of Orcon still bothering with the return your router if you leave thing. Even the other Vocus ISP's (Slingshot/Flip) don't do that. Its all a bit odd on Orcon't part really, more of a make it difficult to leave thing.

loceff13

1065 posts

Uber Geek

#2271880 8-Jul-2019 14:55

iirc some of the orcon fritzboxes(?) were like twice the cost of others providers options