Trusted
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after 2 years and 3 months i have lost my broadband/adsl connection . this is why it happened
i asked telecom on the 15th September to switch me back to telecom home line from my VOIP phone service . . on the 19th September the transfeild/chorus technicians turned up . they rang me from the exchange that we are moving u over , 10 minutes later they were at my house , my VOIP service and Internet service was working fine , they asked me "is the phone making a dial tone" i said "no , they said "thats odd" .... they then went to the jumper/cable box down by the roadside and changed my jumper cable to a new jumper number . they came back home said is phone working i said "yes", i had noticed my dsl light had gone out on my router and even told the guys ....but they jumped in the van and went
the telecom technician has come out on 22 setemper find a new jumper cable but failed to find a adsl line /jumper again
the question is why did they need to change the jumper down by the road side to get me back to a telecom homeline in the first place ,i have changed internet providers before they never changed my jumper cable ?????
i have taken this up with my Internet provider and they have taken it back to telecom management : they said "there is a cable fault" "the cable fault guys will be out there in about 2 weeks....
As normal telecom has failed to acknowledge that it was the technicians fault .
its now 24 September i have no internet no dsl light on the router thanks to there stuff up
