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GregV

909 posts

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#295582 7-Apr-2022 19:01
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UFB and mobile data both non-responsive.
Rotorua area.
Usually rock-solid

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rscole86
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  #2898304 7-Apr-2022 19:15
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No issues with Spark, or Skinny, in Wellington.

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Behodar
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  #2898305 7-Apr-2022 19:16
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4G's fine in Whakatane, for a data point a bit closer to you.


GregV

909 posts

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  #2898306 7-Apr-2022 19:17
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Ok, mobile data is a known issue in my area since this morning, but the UFB issue is new.



Talkiet
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  #2898308 7-Apr-2022 19:19
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The appropriate people have had this brought to their attention.

 

 

 

Cheers - N





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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


GregV

909 posts

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  #2898311 7-Apr-2022 19:24
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Many thanks

cbrpilot
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Spark NZ

  #2898327 7-Apr-2022 20:22
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@GregV can you confirm the issue is also impacting data on your mobile?

 

Did they both start having issues at the same time?





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GregV

909 posts

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  #2898328 7-Apr-2022 20:44
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@cbrpilot looks like both are now working again. After my OP I discovered that mobile data was a known issue, starting this morning. I just hadn't needed to use it until UFB stopped working this evening.




cbrpilot
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Spark NZ

  #2898329 7-Apr-2022 20:47
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Broadband issues should be sorted now - can you try again and advise?





My views are my own, and may not necessarily represent those of my employer.


GregV

909 posts

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  #2898331 7-Apr-2022 20:51
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Yes, broadband is working again. Thanks to all involved

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