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nztim
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  #3070374 2-May-2023 11:15
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What did you break John? :)





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pjamieson
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  #3070379 2-May-2023 11:30
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Are billing systems working internally when calling the contact centre?


toejam316

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  #3070387 2-May-2023 11:51
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Don't quote me on this but I believe the billing stuff is impacted. You can try your luck calling in but I certainly wouldn't hold your breath.





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MaxineN
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  #3070388 2-May-2023 11:53
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toejam316:

 

Don't quote me on this but I believe the billing stuff is impacted. You can try your luck calling in but I certainly wouldn't hold your breath.

 

 

Struggling to manage lines who are still on SPARKLOCAL this morning so something very much went bang.





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HemantVallabh
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  #3070390 2-May-2023 11:54
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pjamieson:

 

Are billing systems working internally when calling the contact centre?

 

 

Nope cant call them either, I didnt realize they were having an outage as I called them last night and it just gave me a generic "You have called outside of office hours" when I was actually calling at 6pm before their cutoff 8pm


pjamieson
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  #3070396 2-May-2023 11:59
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My parents are saying Wireless down in Orewa!?  4G Wireless and/or phone?


 
 
 
 

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boosacnoodle
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  #3070399 2-May-2023 12:04
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pjamieson:

 

My parents are saying Wireless down in Orewa!?  4G Wireless and/or phone?

 

 

Possibly unrelated. FWA in Christchurch working okay.


boosacnoodle
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  #3070462 2-May-2023 14:00
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Spark website is back now.


mrgsm021
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  #3070467 2-May-2023 14:21
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Apparently their stores are shut because of the outage


PolicyGuy
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  #3070524 2-May-2023 15:24
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Spark webmail (webmail.xtra.co.nz) has been down all day, but it looks like their POP3 server is responding OK.
Makes it hard to check my 'Spam' folder ;)

 

Webmail was giving an "The proxy server received an invalid response from an upstream server" error earlier on this morning, then there was a "Maintenance in progress | We’re working on some changes right now" page, now it's back to the proxy error for me.

 

 


tanivula
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  #3070534 2-May-2023 15:34
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Skinny still down :/


 
 
 
 

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quickymart
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  #3070536 2-May-2023 15:44
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Something went assplode! 😮


michaelmurfy
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  #3070542 2-May-2023 15:54
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tanivula:

 

Skinny still down :/

 

The Skinny app should be working still as from memory it is hosted elsewhere from the main Skinny site.





Michael Murphy | https://murfy.nz
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mdf

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  #3070551 2-May-2023 16:52
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Oh, that sounds like a Very Bad Day.

 

My sympathies to the customers affected by it, and to the geeks that have to fix it.


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