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alikat

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#316041 10-Sep-2024 20:27
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Yeah yeah I know, one of these posts. Stay with me. We have terrible spark reception. It was great when we moved here because we had exactly no Vodafone signal. Now we have great Vodafone/One signal and spark has vanished, despite us getting a new spark tower not that long ago. Fwiw we also got a new Vodafone tower and 2degrees at the same time.

Now this bit I'm posting on behalf. One resident in our subdivision (we are in Rolleston) was told that we have poor signal due to the height of trees and that the trees are growing too fast. And he has this in writing from spark. Trees.

It's less than idea that in NZs fastest growing area, spark have no plans to fix this (trees or another tower). We have to make do with calling over wifi, or nothing during fibre outages. I'm sharing the email to the resident with his permission, but c'mon spark.its been bad since at least 2019.




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Linux
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  #3280821 10-Sep-2024 20:33
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@alikat Correct when I worked for VodafoneNZ this did happen with trees growing and blocking of mobile coverage another issue was when new houses went up or someone decided to add another story to a house. 

 

If Wi-Fi calling does not work for you then just change provider

 

 




Oblivian
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  #3280822 10-Sep-2024 20:34
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Can you see the hedge at foster park?


Cause that's your issue.

There's only one tower for the southeast if you aren't by the motorway


https://gis.geek.nz/map/celltowers/@-43.6023491,172.3830561,13z

Linux
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  #3280824 10-Sep-2024 20:43
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Faringdon has 1 x 2degrees site right in the middle of it and another on the out skirts




quickymart
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  #3280826 10-Sep-2024 20:43
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alikat: Now this bit I'm posting on behalf. One resident in our subdivision (we are in Rolleston) was told that we have poor signal due to the height of trees and that the trees are growing too fast. And he has this in writing from spark. Trees.

 

Yes, trees. You would be surprised how effective trees can be at blocking a mobile signal, if they're dense enough and tall enough.


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  #3280827 10-Sep-2024 20:46
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quickymart:

 

alikat: Now this bit I'm posting on behalf. One resident in our subdivision (we are in Rolleston) was told that we have poor signal due to the height of trees and that the trees are growing too fast. And he has this in writing from spark. Trees.

 

Yes, trees. You would be surprised how effective trees can be at blocking a mobile signal, if they're dense enough and tall enough.

 

 

@quickymart in summer mobile coverage can degrade again as the trees expand out and grow even faster at least in winter leaves can fall off


alikat

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  #3280828 10-Sep-2024 20:48
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quickymart:

alikat: Now this bit I'm posting on behalf. One resident in our subdivision (we are in Rolleston) was told that we have poor signal due to the height of trees and that the trees are growing too fast. And he has this in writing from spark. Trees.


Yes, trees. You would be surprised how effective trees can be at blocking a mobile signal, if they're dense enough and tall enough.



If it is the foster park trees, they've been there long before the tower was put in so that seems a bit short sighted lol pun not intended. I guess the upside is spark users will struggle to cheat in the pub quiz as they can't access anything!

 
 
 
 

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Oblivian
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  #3280832 10-Sep-2024 21:36
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Not exactly a tall tower. But not buried in trees either.

And given the expanded size potentially quite over utilised now.

https://maps.app.goo.gl/cGGb9jyB5UzjE27c7?g_st=ac

Delorean
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  #3280840 10-Sep-2024 22:31
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I live in the outskirts of Rolleston

One NZ has blanket 5G now and 2D is a close second for 5G. Spark is still hit and miss and still no 5G either

2D just upgraded the Dunns Crossing Rd site to 5G a few weeks ago

I would switch providers as the other networks are better in Rolleston




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nztim
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  #3280854 11-Sep-2024 03:53
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Make sure you have wifi calling, I relied on it exclusively until new 5G mini towers went in our area

 

 





Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 


quickymart
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  #3280860 11-Sep-2024 07:38
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Do Spark support wifi calling?


cddt
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  #3280861 11-Sep-2024 07:39
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We had a similar problem when we moved house - wifi calling solved this for us. 





My referral links: BigPipeMercury


 
 
 

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  #3280867 11-Sep-2024 08:01
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quickymart:

Do Spark support wifi calling?



@quickymart yes

Behodar
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  #3280870 11-Sep-2024 08:09
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quickymart:

 

Do Spark support wifi calling?

 

 

Skinny does, so I can't imagine that Spark wouldn't.


Delorean
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  #3280887 11-Sep-2024 09:49
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WiFi calling works if you are at home. However, Spark's coverage across Selwyn is flakey; even West Melton, considered a more upmarket area, has little coverage outside the main shopping area. 

 

For whatever reason, One NZ and 2D are the traditional "Spark" in Selwyn. I guess it is because 10 years ago, most of Rolleston was paddocks, so each telco had to build up the network from scratch. One NZ and 2D were faster off the mark and sorted it sooner.

 

I know if you were in other rural areas, Spark would usually be way better. But not here.

 

my 2c 





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sen8or
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  #3280900 11-Sep-2024 10:51
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Lincoln on spark is all but unusable in many subdivisions, even text messages struggle to get through. Very common complaint, but spark's team have repeatedly denied any issue as their coverage map / theory shows all should be well.


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