Hi everyone,
I received my first XT bill a couple of days ago and I'm a bit confused by it. I'm on One Rate 50 and have the $6 text and data extras.
First of all, in addition to this month's fees I've been charged $41.95 ($29.95 + $6 + $6) for next month. I signed up for postpaid, but when I emailed Telecom about I was told that "rental and activity" is charged one month in advance. That's hardly postpaid, so I'm not sure what's going on there. Furthermore that means I'm paying $6 for next month's texts, even though they're supposed to be 20c each for the first 30 (I sent 16 this month and was correctly charged $3.20, but have been charged the full $6 for next month). Obviously it's not possible to predict future usage, so this would need to be postpaid in order to work.
The other thing is WAP. I have $6 data (Mobile Broadband 20) but have $1.74 of "WAP Charge" entries on my bill. Telecom informs me that "The WAP charges are additional and not included in your data allowance". What constitutes a "WAP charge" and how can I make sure that my subsequent usage comes out of my included 20 MB?
Can anyone help to explain my bill?
Thanks :)