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mattlaing

46 posts

Geek


#37620 15-Jul-2009 17:50
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On XT launch day, I ported my iphone phone number from Vodafone on to the 250 Share plan. I actually ported two numbers from Vodafone, and signed up for the 600 texts for both, as well as the 240Mb data plan.


On the day that Vodafone sold the 3Gs I bought it, and am using it on the XT network.


Being an early adopter and supporter of the XT network (and a bit of a XT network evangelist) - am I eligible for the $600 credit and the 240Mb for 2 years?


I would think that Telecom being the company that they are becoming (more customer friendly, and open to fair and reasonable requests) would honor the deal for their early fans such as myself.


Can anyone from Telecom comment on who best to talk in order to do this??


Seems fair and reasonable. Thanks in advance.

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Decimate
120 posts

Master Geek


  #235780 15-Jul-2009 18:31
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I would think that Telecom being the company that they are becoming (more customer friendly, and open to fair and reasonable requests) would honor the deal for their early fans such as myself.


Can anyone from Telecom comment on who best to talk in order to do this??


Seems fair and reasonable. Thanks in advance.


I agree on those two, I certainly think it is not an unreasonable request, and I'm sure there are several people in your position, hopefully your request is heard.

ahmad
1937 posts

Uber Geek
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  #235782 15-Jul-2009 18:39
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Devil's advocate: You knew the terms when you signed up for 24 months, which we all would agree is a very long time.

Surely you knew when you signed up that there would be a possibility of a better deal?

With 2 degrees around the corner and iPhone rumoured for Telecom, I know I wouldn't be signing any long term contract.

mattlaing

46 posts

Geek


  #235913 16-Jul-2009 00:40
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I guess that is my point.

You reward those who sign the contracts and support the launch of a new product or technology.

Fair enough that Telecom was waiting for the new iPhone launch before releasing the master stroke.

I would hope that as a measure of good faith it would apply to those who were early supporters of the network.

Thanks Ahmad. I'm still keen to hear from someone from Telecom. (We know the marketing team read the posts :-)



mattlaing

46 posts

Geek


  #236072 16-Jul-2009 12:36
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Any one from Telecom reading??

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