Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand › Is the Telegistics status page accurate?


6634 posts

Uber Geek
+1 received by user: 1324

Trusted
Lifetime subscriber

# 39486 14-Aug-2009 22:05
Send private message

Hi,


I took a faulty phone into my local Telecom store a week ago (7/8/09) and they arranged a repair with Telegistics. I just discovered that Telegistics' site has a repair status page, and when I enter my work order number it says that Telegistics has not yet received the phone. Is that likely to be accurate?


I'm leaving the country on Thursday so I need my phone repaired or replaced by then (I informed the local shop about this). Should I be panicking? What should I do?

Create new topic


6634 posts

Uber Geek
+1 received by user: 1324

Trusted
Lifetime subscriber

  # 246906 15-Aug-2009 11:38
Send private message

Update: I went into my local store and they assured me that the phone has been sent off. The guy I talked to is going to ring Telegistics on Monday and find out where my phone is. If it's missing, then I get a brand new phone.

214 posts

Master Geek

Trusted

  # 246911 15-Aug-2009 11:45
Send private message

You say they're going to give you a new phone? I'd get that in writing if I were you, if that's an offer you think you'll need to take up...




------------------------------------------------------
David Elsbury
Freelance Lighting, Sound and AV Technician
"Technician like ninja... live in shadow, move in silence"

 
 
 
 


3000 posts

Uber Geek

Trusted

  # 247533 17-Aug-2009 11:12
Send private message

hmmm, Which store is this? Telecom retail? Leading edge? Orb? and which branch?



6634 posts

Uber Geek
+1 received by user: 1324

Trusted
Lifetime subscriber

  # 248979 20-Aug-2009 11:36
Send private message

Sorry for not replying sooner; the store (Leading Edge, Whakatane) called and updated a couple of times after I'd already posted so I wanted to wait for the whole thing to play out before making any more posts.

I have my phone back, it's been to Telegistics and had the OS reinstalled. Everything appears to be working so far :)

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21

Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36

Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57

Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48

New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35

Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00

Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34

OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28

Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20

New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09

ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35

Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39

TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.