VERY poor service from Telecom XT Help desk
Even tho' I was happily with Vodafone
I bought a new Samsung mobile from Telecom - XT Network 23 June 2009
I advised my sister in Ireland (and other family members) of my new 027 number
Whilst my sister can receive texts from me, her replies (or new texts) don't arrive (other peoples in other countries do) and (yes, she does put +64 27 xxx xxxx)
I started my querie with Telecom (123) 19 July!!
They have put me on the "Tier 3 Team" (experts I imagine!!)
Long story short...I have been dealing with Telecom via email and phone (123) and they have not found any answer and have constantly NOT got back to me when they said they would.
I have done everthing they have asked me to do (including stupidly taking out the battery and sim card! even tho' all other texts get through!!)
Can anyone out there in Geekzone aware of what can be the problem?