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Forums › Spark New Zealand (including Skinny and BigPipe) › Topping up xt data stick
andrewcnz

965 posts

Ultimate Geek
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#49096 17-Nov-2009 22:30
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Ok real dumb one here. Got an xt pre pay usb data stick. Now i want to top it up so I got a recharge voucher. Says to ring *333 like how to do this on the data stick? Is there a number I can text the voucher info to? Kind of silly but anyone got the answer?


Was going to get a vodafone one but still no voda 3G where I live.

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grant_k
3539 posts

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  #274071 17-Nov-2009 23:30
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andrewcnz: Ok real dumb one here. Got an xt pre pay usb data stick. Now i want to top it up so I got a recharge voucher. Says to ring *333 like how to do this on the data stick? Is there a number I can text the voucher info to? Kind of silly but anyone got the answer?

No, not a dumb question at all Andrew.  I had to figure this out for myself a couple of months back when I got a USB Data Stick for XT.

Telecom really aren't geared up for people who choose other Mobile Phone providers, but still want to use an XT Data Stick.  I am also in this category, and encountered the same problem as you.

Here is the way around it:

-  Logon to the internet using your Data Stick (hopefully you have at least 50c credit left, or it is going to be much more difficult)

-  Go to this web page:  http://yt.telecom.co.nz/mobile/

-  Click on the Top Up link (sorry, I'm not connected via my Data Stick at present, so that wording may not be exact)

-  Choose the option to enter a Voucher Number rather than a credit card, and your topup will be done in a few moments

If you have completely run out of credit, send me a PM and I can enter the voucher number together with the 027xxxxxxx number for your Data Stick and get you up and running that way.

Alternatively, you can call the 0800 32 32 32 number and battle your way through the various menus until you find the right one.

Cheers,
Grant.



muncher12
90 posts

Master Geek


  #274146 18-Nov-2009 10:06
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if you call the 0800 323232 number of a landline just choose option 1 then it will ask you to enter your mobile number - this is the data cards mobile number - then it was confirm the number and then prompt you to enter your voucher number and then ur done :)

andrewcnz

965 posts

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+1 received by user: 73


  #274311 18-Nov-2009 19:52
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Thanks for the info.

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