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185 posts

Master Geek
+1 received by user: 6

Topic # 54441 17-Dec-2009 20:30
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I just wondered if anyone on here knows of any issues with the Telecom R100 on XT?
A friend of mine recently brought a R100 from The Warehouse and it worked fine on the first day, we saved all the contacts etc, then on day 2 we used the Telecom Join Me software to transfer 10 - 12 songs onto the handset. No problems till the following day when the handset contacts all wiped themselves, later that day whenever a text message was received the phone would turn off on receipt of a message and would need the battery taken out and "reset" before it would switch back on...

That day we took the handset back to the retailer and received a brand new phone, which again worked fine until the Telecom Join Me software was used to copy music tracks to it.

After doing that tonight the phone now turns off whenever a text message is received, no contacts dissappearing yet but it looks like it'll just get worse and this is the second device.

I am guessing this has something to do with a Software issue?

Any help provided would be greatly appreciated!

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7654 posts

Uber Geek
+1 received by user: 731


  Reply # 283531 17-Dec-2009 20:45
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There was a problem with the SIMs used on the R series fone a couple of months ago but they should all have been replaced by now especially on new fones.



2363 posts

Uber Geek
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  Reply # 283577 17-Dec-2009 23:05
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Check you memory, if it's full AFAIK these sort of symptoms will exists.

R100 has 40MB's of shared memory.



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  Reply # 283606 18-Dec-2009 01:12
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is the phone displaying FTM on the top left corner?

393 posts

Ultimate Geek
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  Reply # 283631 18-Dec-2009 08:51
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id go with the memory theory, that phone has a very limited amount of memory and it doesnt seem to like it at all when it gets full

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208 posts

Master Geek
+1 received by user: 39

Emergency Management

  Reply # 283699 18-Dec-2009 11:32
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Being that the Phone has worked before it needs to be sent back to the repair agents to be fixed.

Best thing to talk to Complex Technical Support to get this under action.

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