XT Credit expires...

Forums › Spark New Zealand (including Skinny and BigPipe) › XT Credit expires...

LostBoyNZ

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#59399 4-Apr-2010 23:25

"You will need to top-up at least once every 6 months otherwise your credit will expire and your account will be deactivated. If your credit does expire you will be notified by text message then your mobile may be disconnected.

Once you top up, your credit will last for 6 months."

The above text from Telecom's website is a bit confusing. If I topup $60 now but don't use it all in 6 months, I'd put another $10 on to keep the account alive... that part I understand. But does this mean what's left of my original $60 top-up I added 6 months ago will expire and be removed?

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nzbnw

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#314837 4-Apr-2010 23:55

It rolls over for a further 6 months, so in this case $70 (however IIRC the minimum top up on XT is $20, The $10 ones work, but I'm not sure if they extended the expiry period.).

nzbnw

LostBoyNZ

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#314848 5-Apr-2010 07:52

Ah that's great, thanks!

Powershop referral: Get $150 of credit spread over 12 months with this link: https://secure.powershop.co.nz/r/grahamp-q8PwhBv?p=1827

---

Virtual Reality rentals for birthdays, gaming weekends, trade show booths, holidays, family gatherings & more

https://www.virtualrealityrental.co.nz/ - Including the Quest 3, Pimax Crystal Light, PlayStation 5 consoles and more...

oldmaknz

536 posts

Ultimate Geek

#314863 5-Apr-2010 09:04

Yes the site thing is very confusing. To confirm, as long as I top up once every 6 months with whatever amount:

A) my SIM and account will stay active
B) ALL of my credit will stay intact and not expire

Aaroona

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#315805 7-Apr-2010 16:24

You can purchase $10 top-ups?!

mxpress

376 posts

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#315820 7-Apr-2010 17:28

Hell yes, they are readily avalible at supermarkets. Without them, my kids would not get their XT phones topped up each month. $20 each month x 3 would mean 3 kids without working cellphones!

mxpress

Aaroona

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#315821 7-Apr-2010 17:29

mxpress:
Hell yes, they are readily avalible at supermarkets. Without them, my kids would not get their XT phones topped up each month. $20 each month x 3 would mean 3 kids without working cellphones!

oh wow! Thanks for that.. Wish I had known that sooner!

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NonprayingMantis

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#315822 7-Apr-2010 17:33

mxpress:
Hell yes, they are readily avalible at supermarkets. Without them, my kids would not get their XT phones topped up each month. $20 each month x 3 would mean 3 kids without working cellphones!

...or you could top up $20 every 2 months.

kids being kids would probably blow it all in the first month though, although that might teach them a valuable lesson about managing their money.

Aaroona

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#315823 7-Apr-2010 17:36

NonprayingMantis:
mxpress:
Hell yes, they are readily avalible at supermarkets. Without them, my kids would not get their XT phones topped up each month. $20 each month x 3 would mean 3 kids without working cellphones!

...or you could top up $20 every 2 months.

kids being kids would probably blow it all in the first month though, although that might teach them a valuable lesson about managing their money.

Trust me. It doesn't. My siblings still haven't grasped the concept of using money wisely.
Depends how old they are though.. My siblings are stupid. Lol.

Aaroona

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#315825 7-Apr-2010 17:39

Oh, and just to put it out there:

I don't see ANY information saying we can buy $10 topups on the XT website.

mxpress

376 posts

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#315826 7-Apr-2010 17:45

I assure you that you can :-) Bought 3 @ woolworths yesterday and Pak n save last month. Just ask for them at the checkout.

mxpress

cokemaster

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#315835 7-Apr-2010 18:17

You can also top up $10 from the Telecom website.

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Aaroona

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#315836 7-Apr-2010 18:22

Ahh I see!

Would be even happier if we could use Paypal.. Not old enough (nor do I want) a credit card.

Oh well, still good to know when im around the supermarket!

Cheers

cokemaster

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#315873 7-Apr-2010 20:17

If you are 15 or older, you can get a kiwibank debit card(I assume other banks too).

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Aaroona

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#315874 7-Apr-2010 20:18

cokemaster: If you are 15 or older, you can get a kiwibank debit card(I assume other banks too).

Oh yeah, forgot about those. .Cheers.

sbiddle

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#315877 7-Apr-2010 20:20

cokemaster: You can also top up $10 from the Telecom website.

Unfortunately this is only available to some customers. Many get this

Currently our Online Prepaid card site only accepts and processes orders received from selected customers

If you have been redirected to this page it is because you are not currently an approved customer

If you still wish to buy prepaid cards online please contact us with your contact details.