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118 posts

Master Geek


Topic # 60746 2-May-2010 09:27
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Hi all,
Just had a question for anyone regarding the big time plan.
We're on the 40gb plan with TC and last night, husband streamed a football match which cost us 4 gbs. We're two days from refresh, but now over our data cap, and with TWENTY DOLLARS A GB over the plan, we're kind of over this plan. The speed has been amazing, but we keep going over the 40, and are unsure what to do.


Any suggestions? I'm scared of BigTime after reading the threads (is it even possible to stream video on that plan?)
Does anyone know if TC has any plans to up the GB allowances, or if the bigtime plan will be fixed up?
Any chance TC will allow data packages to be bought (like 5gb or 20$ etC).

Any suggestions from anyone greatly appreciated!

 

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  Reply # 325730 2-May-2010 09:31
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You could always go to a Telecom Business plan


40GB $79.95 Overage $3.56/GB


60GB  $97.73 Overage $2.67/GB


Pretty Much the Same Price for Data except these prices exclude GST but have a much Cheaper Overage.




Edit:

https://www.telecombusinesshub.co.nz/Internet/Broadband/Pages/Pricing.aspx

:)
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  Reply # 325735 2-May-2010 09:56
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I agree with Andrew above.

If you are finding to have great service from telecom and you are only finding trouble with the data caps. I'd say move over the business side and you'll be fine.

Definitely much cheaper. + I have heard good things about the speed consistency etc on the business plans.





 
 
 
 


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  Reply # 325739 2-May-2010 10:07
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Aaroona: I agree with Andrew above.

If you are finding to have great service from telecom and you are only finding trouble with the data caps. I'd say move over the business side and you'll be fine.

Definitely much cheaper. + I have heard good things about the speed consistency etc on the business plans.


Plus you get a better help desk :D



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Master Geek


  Reply # 325740 2-May-2010 10:14
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Thanks all--
We have a home plan with calling so I'll need to research the comparable calling plans.
It never even occurred to me to do the business option (and I do work from home) as I thought I'd need to be GST registered.


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  Reply # 325747 2-May-2010 11:04
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I believe the home business plans are the ones you want - the full fledged business plans incur costs on local calling which gets expensive fast.




I finally have fibre!  Had to leave the country to get it though.


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Geek
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  Reply # 325753 2-May-2010 11:21
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Hold on.

You do NOT need to be a business customer to be able to purchase Business Broadband.

If you are happy with your current access and calling plan, great keep them and, add one of the Business Broadband plans, these are available to all Telecom customers.

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  Reply # 325768 2-May-2010 12:56
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Correct, consumer customers can sign up to Business Broadband with their existing home phone plan.

You also get a 2wire wireless gateway with a 24month term of these plans, and as mentioned above a great level of support (8am to 9pm Monday to Friday IIRC), normal support outside these hours.

nzbnw







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Geek


  Reply # 325774 2-May-2010 13:30
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Over the past few weeks big time quality of service has been abysmal. At present avoid like the plague. Currently the service being provided does not fufill criteria laid out in terms and conditions. Expecting more problems and tinkering but no inside knowledge.

Just on a note about video streaming, there are program such as sopcast that are able to deliver a very good picture quality, the drawback being a slight time delay (usually a few minutes). I have been using sopcast almost flawlessly throughout the big time traffic management debacle. If you are prepared to sacrifice "live" steaming for a slight delay big time may be acceptable.

:)
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  Reply # 325775 2-May-2010 13:31
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asylum: Over the past few weeks big time quality of service has been abysmal. At present avoid like the plague.


Couldn't agree more.

I'm on BigTime at the moment, and if it were me paying the bill, I wouldn't go near it.





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  Reply # 325777 2-May-2010 13:32
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is there anyway not to get the 2wire wireless gateway and go on a 12 month term instead? don't really want another 24 month term if I'm going away for an extended overseas trip next year

Also, can business broadband be hooked up similar to a total home package? ie $139 for 40gb internet, unlimited national calling, call minder, waiting display as I currently get? If it can, I'll sign straight up :)




I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 



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Master Geek


  Reply # 325778 2-May-2010 13:33
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Thank you all so much. Have been considering the big time plan, as the lure of $20 less a month was tempting-- abysmal speeds are not however!
Thanks all-- will try to get onto a business plan.



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Master Geek


  Reply # 325780 2-May-2010 13:36
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@ Vinnie This looks comparable to the home plans https://www.telecombusinesshub.co.nz/pages/bizoffer.aspx#plan3



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Master Geek


  Reply # 325781 2-May-2010 13:40
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@ Asylum-- thanks fort the infor on Sopcast-- never heard of it, it's my partner who does streaming of overseas soccer matches. Will see if they do them! Cheers

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  Reply # 325789 2-May-2010 14:16
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vinnieg: Also, can business broadband be hooked up similar to a total home package? ie $139 for 40gb internet, unlimited national calling, call minder, waiting display as I currently get? If it can, I'll sign straight up :)


No.  Total home is a package, so you can't just slot in a completely different class of broadband plan.

meremaiden: @ Vinnie This looks comparable to the home plans https://www.telecombusinesshub.co.nz/pages/bizoffer.aspx#plan3


Those plans have a per minute charge on local calls, as they are actual business plans.  Avoid if you actually make landline calls from your landline (amusingly, their per minute charge for mobile calling is much lower than residential plans).




I finally have fibre!  Had to leave the country to get it though.


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Wannabe Geek


  Reply # 327608 7-May-2010 09:27
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meremaiden: Hi all,
Just had a question for anyone regarding the big time plan.
We're on the 40gb plan with TC and last night, husband streamed a football match which cost us 4 gbs. We're two days from refresh, but now over our data cap, and with TWENTY DOLLARS A GB over the plan, we're kind of over this plan. The speed has been amazing, but we keep going over the 40, and are unsure what to do.


Hey meremaiden,

I have been thinking of moving to Telstar Clear (or Orcon) as I am sick of Telecom, particularly the Big Time Plan.

Not sure if TC have changed theire plans but the ones I was offered and it's on the website at:-

http://www.telstraclear.co.nz/residential/homeplan/packages/broadband.cfm

This is $30 per 25GB and you just keep buying the extra package as needed. There is no mention of the $40 plan, so maybe they have changed theire plans??

That said, what are they like as a Broadband provider? i.e. speeds etc?? Any idea of MB p/sec??

Cheers.

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