Telecom DNS question & Site not accessible [or blocked] from within NZ

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Kiwi1971

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Topic # 62438 7-Jun-2010 11:07

Hi I have discovered recently that a music download site that I have used for years is not accessible any more; I only see an "Oops, Link Appears To Be Broken" page [In Chrome] I have tried from home and work with the same result. As I could find no mention on the internet about the site closing, I asked my friend in Chicago to try the site and he said it was working for him.

I checked my router and find the below in my connectivity settings.
There appears to be no connectivity to my pre-set DNS servers. Would this be the likely issue?

Is there any way to change these? I have looked but I cannot find a way to do it using the Telecom issued Thomson TG585v7.

Any help or advice appreciated.
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sbiddle

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Reply # 339000 7-Jun-2010 12:05

From memory Telecom DNS servers don't respond to ping requests - I believe the router just uses a ping to determine if the DNS server is online.

vexxxboy

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Reply # 339003 7-Jun-2010 12:14

try a proxy to see if you can get through

Common sense is not as common as you think.

Kiwi1971

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Reply # 339039 7-Jun-2010 15:29

vexxxboy: try a proxy to see if you can get through

Thanks, didn't think of that but it worked. Went through Zend2.com and the site displayed as normal

.

So what do I do as far as remedying this situation without having to use a proxy site each time?
Why do people think that this site in not available directly?

DLS

wreck90

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Reply # 339042 7-Jun-2010 15:51

whats the site?

Kiwi1971

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Reply # 339045 7-Jun-2010 16:06

wreck90: whats the site?

www.iomoio.com I used it a lot in the UK and for a while in NZ but in the last 2 months or so, I have been unable to access it at all from NZ.

I was wondering it it was a case of changing my DNS servers but it seems the option to change this in the Telecom router is not available.

DLS

sbiddle

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Reply # 339060 7-Jun-2010 17:05

The site doesn't work on TCL cable either but can be pinged. I'd go as far as suggesting they're blocking access to their web server from some IP ranges.

Can you ping it? If so it's probably not a DNS issue.

Kiwi1971

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Reply # 339081 7-Jun-2010 18:10

sbiddle: The site doesn't work on TCL cable either but can be pinged. I'd go as far as suggesting they're blocking access to their web server from some IP ranges.

Can you ping it? If so it's probably not a DNS issue.

Yeah I can ping it fine. Will see how I get on with the proxy.
Thanks for the help.

DLS

Kraven

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Reply # 339089 7-Jun-2010 18:33

Just tried a few tests here from a couple of NZ-based hosts and it just returns a 404 error (page not found).

Tried from a US-based host and it returned a webpage as expected.

So it looks like a block in place at the website end.

Kiwi1971

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Reply # 340067 10-Jun-2010 08:30

Kraven: Just tried a few tests here from a couple of NZ-based hosts and it just returns a 404 error (page not found).

Tried from a US-based host and it returned a webpage as expected.

So it looks like a block in place at the website end.

Just to close this topic [since I started it] After accessing the site through a proxy I emailed their support team who responded suggested I try their alternative www.myiomoio.com instead which worked. So panic over. Still didn't explain why they were blocking NZ IPs to their main site but I care not now.

DLS

freitasm

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Reply # 340074 10-Jun-2010 09:00

From their Terms and Conditions page:

"Myiomoio administers and operates the www.myiomoio.com Site from its location in Auckland, New Zealand. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States."

Auckland?

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Kiwi1971

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Reply # 340077 10-Jun-2010 09:10

freitasm: From their Terms and Conditions page:

"Myiomoio administers and operates the www.myiomoio.com Site from its location in Auckland, New Zealand. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States."

Auckland?

That is interesting as I always assumed that they were in Eastern Europe like a lot of cheap, barely legal download sites that cropped up in the wake of allofmp3.com but they are in Ellerslie. How funny.

DLS