Nokia 3710 on XT

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1uzfekp60

8 posts

Wannabe Geek

#64852 23-Jul-2010 22:20

I have a nokia 3710 on vodafone, works fine, a mate with the same phone on XT only gets 3g coverage, I'm sure the phone is capable, from the user manual.....Operating frequency

Quad-band GSM 850/900/1800/1900

WCDMA 850/1900/2100 or WCDMA 900/1700 2100/1700

Is there two versions of the phone??

Please any suggeations??

Ken.

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923 posts

Ultimate Geek

#355580 23-Jul-2010 22:36

Yes there is two versions. A 900/2100 WCDMA Vodafone compaitble version and a 850/2100 WCDMA XT compatible version.

1uzfekp60

8 posts

Wannabe Geek

#355694 24-Jul-2010 08:30

Thanks for that, any idea where on (in) the phone you can find the freq it's on?
Nothing on the box to indicate what network it's designed for, so wondered if the settings are there just need changeing?

My work is switching to XT next week and I'm keen to keep using the 3710. and me mate is pestering me to get his working........

Thanks, Ken.

tomgeeknz

923 posts

Ultimate Geek

#355698 24-Jul-2010 08:39

Sorry now that I have woken up, I usage done a bit of research and don't believe the problem is that there is two versions. Do you want these phones working on XT or Vodafone??

1uzfekp60

8 posts

Wannabe Geek

#355701 24-Jul-2010 09:01

XT would be wonderful, I will thankyou a million times over if you have a solution......

tomgeeknz

923 posts

Ultimate Geek

#355703 24-Jul-2010 09:06

So te comlaint is that you want the phone to work on XT but it only gets 3G?? Is that right? Please type *#06# into the phone as if you were typing in a number and if nothing happens press dial. It should spit out a 15 digit number labeled imei. Please type this # into the box here: http://www.telecom.co.nz/mobile/ournetwork/phonecompatibility and post the results back.

1uzfekp60

8 posts

Wannabe Geek

#355705 24-Jul-2010 09:14

Yes correct only gets 3G,

Telecom Network Compatibility
Unfortunately we have insufficient information on this device to tell if it works on the XT Mobile Network.

To confirm your device will work on the XT Mobile Network, please visit a Telecom store or dealer to try your device with a Telecom SIM

Looks like a visit to Telecom....thanks very much for the help.

tomgeeknz

923 posts

Ultimate Geek

#355706 24-Jul-2010 09:21

A few more questions, where did you buy this device, what sim card do you have in it, what network was it sold to use on?

The reason you will only get 3G (WCDMA) on XT is that XT only runs a network on 850MHz (+2100MHz in some limited urban areas) WCDMA 3G bands with no GSM (2G) backup network like 2degrees or Vodafone. Vodafones 3G network runs on 900 and 2100 MHz WCDMA.

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1uzfekp60

8 posts

Wannabe Geek

#355708 24-Jul-2010 09:30

Ebay aussie, I have a vodafone sim in mine, till thursday then XT. ebay seller didnt have an option for which network, I checked the specs it did Voda and I assumed XT.

tomgeeknz

923 posts

Ultimate Geek

#355714 24-Jul-2010 09:54

Best to check with telecom then they will be able to help you.

sbiddle

30853 posts

Uber Geek

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#355778 24-Jul-2010 14:01

All Nokia phones have the model under the battery cover. For models that have multiple frequency options a -1 -2 or -3 after the model indicates the bands.

The 1700Mhz band indicates the USA model which will probably only work on the 1700/2100 network used there. These phones will not work on the 2100Mhz networks in NZ.

1uzfekp60

8 posts

Wannabe Geek

#356322 26-Jul-2010 07:58

I've had an email back from Nokia.....
Yes, there are two variants of the Nokia 3710 fold. The RM-509 has the operating frequency of WCDMA 900/1700 2100/1700 while RM-510 has WCDMA 850/1900/2100 and both are Quad-band GSM 850/900/1800/1900. It would be best to contact Telecom XT and Vodafone to ask if the Nokia 3710 is compatible to be connected to their network.

Thanks for your help guys

Ken.

old3eyes

9120 posts

Uber Geek

Subscriber

#356366 26-Jul-2010 10:05

sbiddle: All Nokia phones have the model under the battery cover. For models that have multiple frequency options a -1 -2 or -3 after the model indicates the bands.

The 1700Mhz band indicates the USA model which will probably only work on the 1700/2100 network used there. These phones will not work on the 2100Mhz networks in NZ.

Why would it not work on any 2100 network here??

Regards,

Old3eyes

1uzfekp60

8 posts

Wannabe Geek

#356368 26-Jul-2010 10:07

It does work on XT 2100 but it's not the 850 version

sbiddle

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#356401 26-Jul-2010 11:10

old3eyes:
sbiddle: All Nokia phones have the model under the battery cover. For models that have multiple frequency options a -1 -2 or -3 after the model indicates the bands.

The 1700Mhz band indicates the USA model which will probably only work on the 1700/2100 network used there. These phones will not work on the 2100Mhz networks in NZ.

Why would it not work on any 2100 network here??

TMobile use a 1700/2100MHz network with the UMTS AWS band designation. This uses 1700 for uplink and 2100 for downlink. All other UMTS networks use paired 2100MHz spectrum for both uplink and downlink.

Some 1700/2100 devices will work on 2100 only networks. Some won't.

BrentR

1315 posts

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#356409 26-Jul-2010 11:19

The Vodafone sold 3710 is a 900/2100 variant as and such will only have limited 2100 coverage (generally inner city of the major metropolitan areas)

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