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Topic # 65264 1-Aug-2010 11:58
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So after looking around decided that to move from telecom cdma to xt the Nokia C6 looked like a good phone. Its apparently not on sale here yet officially, so saw a few people mentioning mobicity.co.nz.
They had it listed http://www.mobicity.co.nz/nokia-c6.html and it was also under the "XT Network compatible" section.
The specs say:
GSM 850, GSM 900, GSM 1800, GSM 1900, 3G 850 (XT/US3G), 3G 900, 3G 1900, 3G 2100

The phone arrived and took it into a Telecom shop this morning - they said nope - it doesnt work.
They put a SIM in it and it said something like "SIM not registered".
The phone is a Nokia c6-00 according to the box.

Nokias site says this about the C6-00:


  • CSD

  • HSCSD, maximum speed 43.2 kbps

  • GPRS class A, multislot class 32

  • WCDMA, maximum speed up to 3.8 Mbps with simultaneous voice & packet data

  • HSDPA, maximum speed up to 3.6 Mbps with simultaneous voice & packet data

  • WLAN

  • TCP/IP support

  • Dual Transfer Mode (DTM), simultaneous voice & packet data connection, class A, multislot class 11

  • Capability to serve as data modem

  • Support for MS Outlook synchronisation of contacts, calendar and notes

  • Integrated GPS / A-GPS




  • Quad band EGSM 850/900/1800/1900

  • WCDMA 850/900/1900/2100

  • Automatic switching between GSM bands


So have I got the wrong phone? Bugger!

 




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  Reply # 361024 1-Aug-2010 14:22
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robjg63: So after looking around decided that to move from telecom cdma to xt the Nokia C6 looked like a good phone. Its apparently not on sale here yet officially, so saw a few people mentioning mobicity.co.nz.
They had it listed http://www.mobicity.co.nz/nokia-c6.html and it was also under the "XT Network compatible" section.
The specs say:
GSM 850, GSM 900, GSM 1800, GSM 1900, 3G 850 (XT/US3G), 3G 900, 3G 1900, 3G 2100

The phone arrived and took it into a Telecom shop this morning - they said nope - it doesnt work.
They put a SIM in it and it said something like "SIM not registered".
The phone is a Nokia c6-00 according to the box.

Nokias site says this about the C6-00:



  • WCDMA 850/900/1900/2100


So have I got the wrong phone? Bugger!


I think the phone should work.WCDMA 850 s what Telecom runs, WCDMA 900 is the "3G Extended" that Vodafone runs outside the metro areas... So this phone should be fine for all networks.

When you get SIM not registered means that the SIM is busted, rather than the phone.

I suspect that the telecom person didn't give you a working sim card.  SIM Not registered is a carrier side problem.  "No network" or similar errors is when the phone won't work on XT.

I would go back into the Telecom store and ask them to take a WORKING sim card, and then try that one in your phone.







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  Reply # 361086 1-Aug-2010 16:44
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Thanks Bartender - thats sort of the conclusion I got to.
As far as I could google - the "SIM not registered" meant the phone didnt like the SIM.

They didnt seem too interested - will try another shop and see what happens.

Telecom has a poor selection of phones - so they ought to try and be nice to the people who parallel import a phone - (unless I have got the wrong model of course) :-(




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  Reply # 361096 1-Aug-2010 17:04
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robjg63: Thanks Bartender - thats sort of the conclusion I got to.
As far as I could google - the "SIM not registered" meant the phone didnt like the SIM.

They didnt seem too interested - will try another shop and see what happens.

Telecom has a poor selection of phones - so they ought to try and be nice to the people who parallel import a phone - (unless I have got the wrong model of course) :-(


SIM Not Registered is more like the Telecom Network doesn't like the SIM Card you have inserted into your phone.... So it's all to do with the SIM not registering on the network rather than the phone not being able to find the network.

If you're in Wellington I have a few spare active pre-paid sim cards I am happy to let you trial with.  Since you're moving from CDMA the Telecom store should give you a free sim card as part of the upgrade.







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  Reply # 361374 2-Aug-2010 09:52
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Thanks Bartender - I have been looking around more and am even more sure that the phone should be fine on XT. Thanks for the offer of a loan SIM card but I'm in Auckland.

The phone is actually for my wife - so she is going to try another Telecom shop and see what happens. She works a unit of Telecom (not mobile), so suggested she wear her work tag - they might try harder.

If they give up on it I will have to have the phone and run it on 2 degrees - so my win I suppose.




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  Reply # 361392 2-Aug-2010 10:13
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robjg63: Thanks Bartender - I have been looking around more and am even more sure that the phone should be fine on XT. Thanks for the offer of a loan SIM card but I'm in Auckland.

The phone is actually for my wife - so she is going to try another Telecom shop and see what happens. She works a unit of Telecom (not mobile), so suggested she wear her work tag - they might try harder.

If they give up on it I will have to have the phone and run it on 2 degrees - so my win I suppose.


I really can't see why it would be an issue, your wife should have plenty of colleagues with XT phones ;) Yank the SIM out of one of those and test it.

Otherwise just do the Transfer from CDMA to XT, they will give you a free XT SIM, they don't take away the old CDMA phone so they can transfer back to CDMA if it goes pear shaped. Plus you could get a new prepaid number put onto the disconnected CDMA handset for free, then register it for free and get $10 free credit and keep that as a spare just in case.







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  Reply # 361473 2-Aug-2010 12:02
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My wife just rang me on her 'new' phone - seems the staff at the Queen St branch are a bit more switched on than the branch we went to yesterday.

The only caveat they made was that they didnt guarantee the out of town reception - the city being 2100 and the other places being 850 - but the phone is listed as covering 850 WCDMA - so I dont think it will be a problem.





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  Reply # 364669 7-Aug-2010 14:57
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unsure why it wouldnt work as it lists on nokia site both WCDMA 850 and 2100. so should be good to go with either XT frequency.

i've been considering the same phone.

what's the first impression after few days of use?

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  Reply # 370767 21-Aug-2010 19:14
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hello, can you please tell me what the fix was? i want to purchase one of these, tried a version 1 sim that i have in one but i could not get the phone to work, even though it is wcdma 850



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  Reply # 370771 21-Aug-2010 19:29
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Sorry - dont know what version of SIM it is - the Mrs just took it into the Telecom store down Queen street in Auckland and they sorted it out for her. It just worked.

Dont know what the initial telecom shop at St Lukes did - They just put a SIM they had lying around and it popped up with "SIM not registered" - then they just didnt seem interested. :-(

The wife is very pleased with the phone - a couple iPhone users at her work reckon its better than their iPhones - I think mainly they like a 'real' keyboard. They might have just been being polite.

We have tried the GPS in the car - downloaded the ovi maps and tried it with mobile data turned off - the caveat is that it takes about 2 minutes to work out where you are initially then its fine. I gather if you have the 3G data turned on it uses a few bytes to try and use the cell tower to verify the start point.

Probably hasnt gone out of the city 2100 WCDMA network yet - but it is listed as 850 WCDMA as well so I cant see that it will be a problem.




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  Reply # 370795 21-Aug-2010 20:36
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I think the shop person will always say they don't guarantee reception on non telecom branded phones.

It's more of a "should work" but it may not so don't blame us, they wouldn't know off the top of there head if it's WCDMA 850 or 900.

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  Reply # 370798 21-Aug-2010 20:39
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i suspect it may be something to do with sim 1 v sim2. going to try out a new sim tomorrow. thanks

Stu

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  Reply # 370801 21-Aug-2010 20:49
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Actually the Mobicity website you link to has the following things worth looking at.

Network Band      GSM 850, GSM 900, GSM 1800, GSM 1900, 3G 900, 3G 1900, 3G 2100
Recommended Networks     Two Degrees, ., Telecom 2G, Telecom 3G, Vodafone 2G, Vodafone 3G

Firstly, it only lists "3G 900, 3G 1900, 3G 2100", but no '3G 850'.

Next, it says "Telecom 2G". Telecom NZ doesn't have a 2G GSM network, only WCDMA (3G). It seems the NZ Mobicity site only lists our providers, so this info is wrong.

I see where you get the info from Nokia where it lists both 850MHz and 900MHz WCDMA, but I'm thinking this is typical Nokia spec drivel, and they have a different model for each range as they have in the past (eg, the E71 is available as E71-1, E71-2 or E71-3 depending on the frequency range for your provider). If you have a look at this document from Nokia, it would seem there are in fact two models of the C6 and you may have the wrong one for the XT network. Not the first time network specifications on Nokia sites have been a little iffy.

I guess Mobicity could ave been a little misleading in they recommend the phone for use on Telecom, but they don't actually mention '3G 850' in the list of network bands.

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  Reply # 370807 21-Aug-2010 21:32
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the one i am looking at is at paralell imports http://www.parallelimported.co.nz/nokia-c6-black-mobile-phone.html . these guys also list  a version that runs on 850 http://www.digiparallelimports.co.nz/nokia-5230-black-telecom-xt-p-2246.html?cPath=37 . cheers.



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  Reply # 370839 21-Aug-2010 23:06
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I gather mobicity (being Aussie based) sells phones that work on Telstra - and I gather that is the same network specs as XT - please dont shoot me if I am wrong - but that was my understanding - so their NZ version of the sites lists these as XT compatible .

Anyway - the phone as supplied was a white Nokia c6-00.

The nokia.com.au website says:
Operating frequency
Available in 2 variants:
HSDPA/WCDMA 850/900/1900/2100
GSM/EDGE 850/900/1800/1900
Automatic switching between GSM bands

The side of the box says "3G&HSDPA"

The nokia.com.hk site (where the phone got shipped from) says:
Operating frequency
Quad band EGSM 850/900/1800/1900
WCDMA 850/900/1900/2100
Automatic switching between GSM bands


It worked fine on Vodafone and 2 degrees when I tried their SIMs in it - though I didnt test hard - and now its working on XT.
It seems to have the bases covered (fingers X'd), but yes Bighammer - you are right - it makes it very confusing with the c6-00 c601 etc and are there sub-variants of that?




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  Reply # 370849 21-Aug-2010 23:39
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If you look at the Mobicity Oz site, the C6 doesn't say Telstra NextG which is the 850MHz that would suggest full compatibility with XT. If you go to the Mobicity Nokia range and select NextG on the left, the C6 doesn't show up. Certainly some confusion all around?

You say above "Operating frequency Available in 2 variants:" but it doesn't say what the two variants are. GSM is on all models so the variations available are usually different WCDMA frequency options.

There are chips available that will do 850MHz and 900MHz WCDMA, but other than the iPhone 4 I don't know how many phones have been released with these chips.

With Mobicity not listing the C6 as working with the Telstra NextG network, I'm not convinced it will work on the Telecom XT network outside the 2100MHz coverage in the main cities. I'll cross my fingers for you though!

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