MMS not working on iPhone

Forums › Spark New Zealand (including Skinny and BigPipe) › MMS not working on iPhone

88325

23 posts

Geek

#66786 23-Aug-2010 17:44

Have a prepaid iPhone 3GS on telecom's XT and I cannot get the MMS to work since I have uptated to 4.0.2
I have entered all the carrier settings properly and have triple checked this. I read that some other people have been having trouble with this and that upgrading their sim to a version 3 sim fixed this. However I have just gone and had my sim card replaced at Telecom and it still does not work. It starts sending the MMS and then it comes up with the little red exclamation mark and says message send failure

Any Idea's?

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#371708 23-Aug-2010 17:55

So your %100 sure your SIM in another XT handset can send MMS ok?

88325

23 posts

Geek

#371742 23-Aug-2010 18:32

Haven't got access to another xt phone so I'm not sure. By the sounds other people have been having a similar issue

Allessandra

24 posts

Geek

#379181 13-Sep-2010 06:32

I have just noticed this too, since I updated to 4.1 - last week I was happily sending MMS and now ... nada. We can't be the only people with this issue, surely.

I have a 3G not that that should make any difference, right?

It would be wonderful if someone knew the answer to this problem.

PS: Have checked and triple checked the MMS settings.

jaidevp

331 posts

Ultimate Geek
+1 received by user: 58

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Spark NZ

#379349 13-Sep-2010 16:42

Can you try "Reset Network settings" it's in Settings->General->Reset->Reset network settings.

Then can you re-enter the APN and MMS settings. Use internet.telecom.co.nz for the MMS APN.
Once you have re-entered the settings, power off the iphone and power it back on. Verify the settings are still there. And then test by creating a NEW MMS, do not resend or retry an old one.

aperfectcircle

62 posts

Master Geek
+1 received by user: 3

#379377 13-Sep-2010 17:34

I have never had success with MMS using Internet.telecom.co.nz

On my previous 3G only wap.telecom.co.nz would work. Haven't tried the "Internet" APN for mms on my iPhone 4 as "wap" worked when I set it up using that.

Audi + Bose + iPhone + TOOL = Driving Pleasure

boby55

1539 posts

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+1 received by user: 38

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#379383 13-Sep-2010 17:53

You will need to re add the APN after upgrading to 4.1

APN: internet.telecom.co.nz
MMSC: http://lsmmsc.xtra.co.nz
MMS Proxy: 210.55.11.73:8080
MMS Max Message Size: 614400

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Allessandra

24 posts

Geek

#379428 13-Sep-2010 20:10

Actually - I am LOATHE to admit this but admit it I will, I had already put the settings back in but had forgotten to add the t to inTernet. *shame*

Sometimes it is those simple things that trip us up, right? :-)

Thank you for your help.

Allessandra

Allessandra

24 posts

Geek

#379429 13-Sep-2010 20:11

Allessandra

24 posts

Geek

#379432 13-Sep-2010 20:12

quickymart

14940 posts

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#379436 13-Sep-2010 20:26

Even posting three times? ;)

Allessandra

24 posts

Geek

#379503 14-Sep-2010 02:41

Figure they should all get to enjoy my shame. *L* I am often worried about appearing rude if I don't respond to everyone who takes the time to give an answer.

Such a rookie. :-)