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19 posts

Geek


Topic # 67477 2-Sep-2010 15:27
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Hi there
Soon I will be leaving telecom as a customer but would like to continue to use my xtra email account.  I have read online that people are able to keep the email account for $2.50 month + GST without retaining other telecom internet or phone services.  I have not been able to find details of this offer from telecom itself and customer service didnt appear to know anything about it.  Is this deal now obselete? 

In telecoms terms and conditions for email it states that one must be either a telecom dialup or broadband customer or access via xtramail.  I have registered for xtramail but am unsure whether xtra.co.nz email will be accessible with xtramail once I end my contract with telecom.  I would appreciate some clarification. 
Cheers

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Uber Geek


  Reply # 375811 2-Sep-2010 15:37

Why would you want to continue using it? You can signup for exactly the same thing for free directly with yahoo, although you have to change to a yahoo.co.nz address. They do also give you 3 months of free usage once you cancel the account, so you have enough time to email everyone that your email address is changing. You never own an ISP based email address, which is why it is always best to buy your own domain, and use that for email, so you have got that email address forever.



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Geek


  Reply # 375822 2-Sep-2010 15:51
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There are cheaper and better services available I am well aware of that, but for reasons that don't bear going into I need to retain xtra email address and would appreciate some clarification.

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  Reply # 375831 2-Sep-2010 16:05

asylum: There are cheaper and better services available I am well aware of that, but for reasons that don't bear going into I need to retain xtra email address and would appreciate some clarification.


 

Telecom will be the only ones who can answer it, as it is obviously thei systems and policies. however from my experience you can't keep the xtra email address and I as given no option to keep it, they will instead delete it after 3 months. You can however geta dial up account for $5 per month, which gives you 2 hours of free dial up usage.

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  Reply # 375835 2-Sep-2010 16:09
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Yeah, probably has many cards and signwriting on their vehicle etc that would need to be replaced.

I had to virtually give my cousin a domain name to get them to stop using their xtra address for work.




Richard rich.ms

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  Reply # 375875 2-Sep-2010 16:54
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Yes it's obsolete. I had the exact same thing, an old Xtra address from years ago that I kept and then got rid of it last year when I finally no longer needed it, but I was told I would never be able to have that service again as they no longer offered it.




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  Reply # 375882 2-Sep-2010 17:10
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Register your own domain, eg: mydomain.co.nz so you can have whatever addresses you like with the email service hosted/powered by whoever you like. It's ~$20 / year to register a .co.nz.

Then use Google Apps Standard to host your email (free), or Microsoft Exchange Online ($8 per mailbox per month) or whoever you want to do the email hosting.

Weening yourself off ISP provided email addresses as they are a subtle form of lockin that stops you changing provider easily = profit.

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  Reply # 375932 2-Sep-2010 19:06
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@Ragnor: I have been looking at doing this myself but am unsure how to proceed. Care to give a bit of advice on it? Who to register with ect.

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  Reply # 375939 2-Sep-2010 19:12

nickd: @Ragnor: I have been looking at doing this myself but am unsure how to proceed. Care to give a bit of advice on it? Who to register with ect.


If you are a novice, you maybe best to use a webhost to do it all for you, eg set you up with a domain, and a email hosting account. You may pay a bit more, but these cheap domain registrars don't usually provide much in the way of support, and some even charge for support when you phone their 0900 number.

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  Reply # 375987 2-Sep-2010 21:33
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Clarification

You can subscribe to an Email Account at $10 per month or Prepay 30 at $10 per month including 30 hours dialup. The cost was $2-81 incl GST up to Aug 2007. Since our relationship with Yahoo we now offer Premium Services, hence the higher cost. This includes McAfee Security Suite Full version, Flickr Pro, 10 free email addresses and many other items.

Cheers
Tony

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  Reply # 376020 2-Sep-2010 22:37

tdgeek: Clarification

You can subscribe to an Email Account at $10 per month or Prepay 30 at $10 per month including 30 hours dialup. The cost was $2-81 incl GST up to Aug 2007. Since our relationship with Yahoo we now offer Premium Services, hence the higher cost. This includes McAfee Security Suite Full version, Flickr Pro, 10 free email addresses and many other items.

Cheers
Tony


Are you sure? I cancelled my telecom account 1 year ago, and I was paying just $5 per month, and that included all the yahoo 'premium' stuff, and 2 hours of dial up. Therefore that plan was still avaliable in 2009

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  Reply # 376079 3-Sep-2010 07:09
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It is possible you ended up on it as there used to be some tools available to put people on plans that were no longer available, fortunately I'm getting pretty good at withdrawing things so it's definitely gone now, tdgeek's description of the plan is what is available now for this situation




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  Reply # 376129 3-Sep-2010 09:37
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doozy:  fortunately I'm getting pretty good at withdrawing things so it's definitely gone now, tdgeek's description of the plan is what is available now for this situation


Your skill extends to the Telecom web site. tdgeek mentions a $10 a month Email only account. The old $2.80 something email only account used to be on the site but there's nothing I can find referring to the new one. Is there both a $10 Email account and a $10 Dial up + email account?

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  Reply # 376145 3-Sep-2010 09:59
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the $10 plan is the first one listed on the dialup page




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  Reply # 376150 3-Sep-2010 10:13
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I know that but you used to be able to find an Email mailbox account. tdgeek's reply indicated that it still existed.

If you were going off shore temporarily signing up to a dial up account wouldn't be the 1st thing you thought of.

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  Reply # 376154 3-Sep-2010 10:19
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Hi Bung

Yes, I now see the Yahoo Email Account is not showing, we have it here on our internal systems, but really the Prepay 30 is the same cost, same terms (allows Sub Accounts, Premium Services etc) plus you you get 30 hours DU, so just go for that.

Cheers

Tony


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