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3 posts

Wannabe Geek


Topic # 6852 27-Feb-2006 18:32
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Hi, I'm just curious to know how long I should expect my phone to be as its already been twice the expected time.I have a sanyo 5600 and the microphone got faulty. Cheers.

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Hawkes Bay
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  Reply # 29478 27-Feb-2006 20:34
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Your phone should be back by now, start nicely pestering the dealer to ring and find out.
Might be waiting on parts, or they might have a backlog of jobs.







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Wannabe Geek


  Reply # 29576 1-Mar-2006 11:55
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Hi,

We seldom deal with telegistics for repair purposes of treo handhelds. They are just fantastic when it comes to service! There should be some good reason for you not getting back the phone yet- might be waiting for parts. Dont worry- will get is soon!

Hawkes Bay
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  Reply # 29581 1-Mar-2006 12:45
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Sweety: Hi, We seldom deal with telegistics for repair purposes of treo handhelds. They are just fantastic when it comes to service!

My dealings with Telegistics were pretty good on the whole.
All the Treo stuff goes to Renaissance doesnt it? (The OP has a Sanyo though)







14 posts

Geek


  Reply # 29608 1-Mar-2006 20:56
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Hi, I'm just curious to know how long I should expect my phone to be as its already been twice the expected time.I have a sanyo 5600 and the microphone got faulty. Cheers.



humm, is that all the fault is microphone? tele is normally good at a respone time, but it depends on the parts they need, i work for Telecom more mobile in one of the wellington stores, we have a few phones that are fixed within 5days sometimes less. and he had phones fixed within 3months. which is wrong but its limited supplys they have up in auckland and when they order parts. which is coming oversea. it depends on the Shipping delays etc. but tele are more better than when we used Mobilefone repairs as they do Vodafone aswell, we had a bad run with them, 3/4 months phones were coming back...... but over all tele been good, i look after the phone repairs for out store, and alot of work is needed on repairs. if they cant control it. then it gets outter hand.....

[Moderator edit: added quote marks - just press the quote button on the post you wish to quote (its on the far right at same level as their username)]



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Wannabe Geek


  Reply # 29655 2-Mar-2006 15:36
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Yea just the micophone is faulty everything else is good. I hope it's not too long as its fairly new and paid a lot for it and don't want its value to be dropped while I don't have it. Thanks for your responses guys.



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Wannabe Geek


  Reply # 29807 4-Mar-2006 13:06
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Rang twice now once a week ago and again today both times couldn't track down where phone is and both times said they would ring back shortly both times no call back looks like they've lost my phone

JMK

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Wannabe Geek


  Reply # 30411 10-Mar-2006 07:57
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Hi.
Please could you provide me with either the 5600's ESN number or the Telegistics work order number so that I can have your issue resolved for you today.
Thanks

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