Mobile Broadband down?

Forums › Spark New Zealand (including Skinny and BigPipe) › Mobile Broadband down?

arnies

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#77696 20-Feb-2011 23:38

On my HTC Aria I cannot connect to the mobile data network. I have full cell reception however and am receiving text messages.

So no mobile data for me tonight, anyone else with this problem?

Also: *333 and 0800 32 32 32 aren't working and say they are unavailable

corksta

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#441784 20-Feb-2011 23:56

What part of the country are you in?

DeroyBoy

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#441786 21-Feb-2011 00:05

My data was not working in Auckland city or Manukau earlier but is working now.

funnyfela

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#441789 21-Feb-2011 00:07

I've noticed the Your Telecom (or what ever its called, the bit where you check balance/add on packs remaining) hasn't been going all day.

Thats the only data I've tried all day though

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eXDee

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#441791 21-Feb-2011 00:50

My data has been in and out all day, it failed at around 8:40 this morning for an extended period of time. Hamilton.

BarTender

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#441806 21-Feb-2011 08:08

Anyone logged a call with 123?

arnies

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#441870 21-Feb-2011 11:43

I'm in Wellington.
Turned it on and off this morning and its working now

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alvstar2001

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#441905 21-Feb-2011 12:55

Multiple sites experiencing degradation in Waikato/Hamilton
11 cell sites affected
call telecom and you maybe linked to one of the sites
no ETR

alvstar2001

djbutt

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#441992 21-Feb-2011 16:49

Had the same symptoms last night in Northland area, for about four hours. voice and sms coverage, iphone claimed to be connected to 3G network, but unable to use any data services and *333 down. All fine today.

julianz

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#441997 21-Feb-2011 16:58

My Dad's reporting no connection from his XT 3G stick in Torbay, has been on the phone to Telecom and didn't believe them when they told him there was an outage of the whole network

He's definitely still unable to connect though.

djbutt

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#442179 22-Feb-2011 00:18

Had the same issue tonight as above for about two hours. First hour, could not reach account balance etc. on *333 ("service unavailable"), then second hour, could reach *333 for balance but still no internet access. 123 faults was interminably busy with high levels of enquiries (surprise!). Eventually turned itself back on just before midnight.

What's frustrating about the outage as I experience it is that my iphone claims to be connected to a 3G data network (internet.telecom.co.nz) but can't make a connection via any internet apps. Other times I have had cell network dropouts in areas of poor coverage but the phone wouldn't be thinking it receives a connection.

I'm in northland away from home but have had no problem downloading 4GB of data over the last few weeks before the last two nights.

Would appreciate hearing from anyone having similar issues!

LAC

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#442193 22-Feb-2011 02:11

It's also not working very well here in Red Beach.

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Bold

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#442303 22-Feb-2011 11:28

I've had problems with Mobile broadband the last couple of nights as well, in Whatawhata, Waikato.

All day sunday we had short outages and then about 8.30pm it died completely and didnt come back up before we gave up and went to bed..

Same thing happened last night, completely dead about 9pm.

We use a T-stick shared as our home broadband plus have two XT mobiles in the house, none of them could access data during the outage.

I've got a vodem lying around at home, quite tempted to get a prepaid sim for it as a backup if this keeps up.

alvstar2001

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#442316 22-Feb-2011 11:37

there was an upgrade actioned in weekend on multiple cell sites in waikato region
in result, about 11 cell sites were affected or experiencing degradtion with voice and data sunday evening, however fully restored yesterday afternoon
under monitoring at this time

alvstar2001