Problem with MMS on my HTC Desire, yet I'm sure I have the correct APN settings

Forums › Spark New Zealand (including Skinny and BigPipe) › Problem with MMS on my HTC Desire, yet I'm sure I have the correct APN settings

Daaft

7 posts

Wannabe Geek

#79113 12-Mar-2011 19:35

I'm having a problem with my HTC Desire (A8183); I can't seem to send or receive MMS messages. When I try to I get 'Message not downloaded - Generic network failure'. What is strange is that I can connect to the internet just fine (and yes, I've made sure I've disabled WiFi when I test this

). The APN settings I have used are the ones found here:

http://www.nzandroid.com/content/android-tips/131-android-apn-settings-telecom-xt-vodafone-nz-2degrees.html?amp;=

Does anyone have any ideas about what could be wrong? Cheers for any help, I've been trying to figure this out all day :S

jaidevp

331 posts

Ultimate Geek
+1 received by user: 58

Trusted

Spark NZ

#447969 13-Mar-2011 12:30

Those are the correct settings. What version of Android is your Desire running? Have you tried your SIM in an XT handset to check if MMS works?

Daaft

7 posts

Wannabe Geek

#447980 13-Mar-2011 13:16

I'm running 2.2. I just put my SIM into my old Nokia 3120c and I was able to send and receive MMS messages... I've rechecked my settings and they definitely are right. The phone cam with some Telstra Next G software on it (for the Australian network), could that be a possible source of this problem? If rooting and putting a mod on my phone could fix this problem I'd be keen to try that (someone on another forum has an identical phone to mine and has no problems with MMS).

YDEKM

1 post

Wannabe Geek

#449604 18-Mar-2011 14:24

I suggest rooting your phone. I have the same model - that came with Telstra configuration - and once rooted everything worked fine.

Daaft

7 posts

Wannabe Geek

#451343 24-Mar-2011 10:01

I've rooted my phone and put Oxygen 2.0 RC7 on it, but I'm still having the same problem. I've put in the APN details exactly, but could there be another basic setting I haven't enabled/disabled? Once again, the internet on mobile data is working fine, it's just not the MMS. When I get an MMS it just comes up with: Who sent it, size of the file, when the message expires and a 'download' button. When I tap the download button it greys out and changes to 'downloading'. Then it just changes back to 'download', with no sign of a picture. I've looked in the gallery and nothing is there either. Am I just missing something incredibly basic here? This is driving me nuts :S

kiwitrc

4123 posts

Uber Geek
+1 received by user: 833
Inactive user

#451369 24-Mar-2011 10:56

Can you post your settings in the thread. Also try putting leading zero's into the MMS Proxy

ie 210.55.11.73 to 210.055.011.073

Daaft

7 posts

Wannabe Geek

#451402 24-Mar-2011 11:53

I tried putting the lead zeros in, but it didn't work. APN Settings:

Name: TelecomData
APN: internet.telecom.co.nz
MMSC: http://pdaportal.telecom.co.nz
MCC: 530
MNC: 05
APN type: default

Name: TelecomContent
APN: wap.telecom.co.nz
Proxy: 210.055.011.073
Port: 8080
MMSC: http://myhomepage
MCC: 530
MNC: 05
APN Type: default

Name: TelecomMMS
APN: wap.telecom.co.nz
MMSC: http://lsmmsc.xtra.co.nz
MMS Prox: 210.055.011.073
MMS Port: 8080
MCC: 530
MNC: 05
APN Type: mms

There is an option to have TelecomData OR TelecomContent selected in the list APNs, but not one for TelecomMMS, I don't know if this is relevant or not.

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eXDee

4033 posts

Uber Geek
+1 received by user: 1070

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#451545 24-Mar-2011 18:09

Mms shouldn't be selectable. That's normal. Install APN Manager by 81 square. Scroll the APN list and see if there's any others lit up aside from the ones showing in your apn list in settings.
There should be quite a few there due to the built in APN list.

Daaft

7 posts

Wannabe Geek

#451582 24-Mar-2011 20:22

The only ones that are lit up are the 3 that I posted above, there are 4 more Telecom ones that I tried entering the details of into my APN list, but they wouldn't save. Should I have more than just those 3 lit up?

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

Trusted

#451584 24-Mar-2011 20:35

That list is all APN's stored in your phone. Delete all telecom and XT related ones entirely, and then re add them again under the normal APN settings.
Can you send MMS?
fyi use http://mmsgallery.telecom.co.nz for receiving MMS in the mean time.

Daaft

7 posts

Wannabe Geek

#451585 24-Mar-2011 20:50

OK I deleted all the Telecom/XT APNs that I could see then added back the 3 that I originally posted. I'm now able to send MMS! But I still can't receive them... Any more idea ;D?

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

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#451629 24-Mar-2011 23:16

I just noticed, why are you using Oxygen 2.0 RC7? This is old.
http://forum.xda-developers.com/showthread.php?t=971904

Update it first, try again.

Dell

Shop now for Dell laptops and other devices (affiliate link).

Daaft

7 posts

Wannabe Geek

#452052 26-Mar-2011 13:46

I just updated to Oxygen 2.0.1 and I can now receive MMS AND send them! I didn't even need to add any APNs to my list, I just used the default 'XT Mobile' and 'XT Mobile MMS' ones that were already in my list. Thanks for all the help, I was going insane trying to fix this!