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RedJalapeno

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#82864 6-May-2011 19:32
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Ok, I live on the very fringe of my exchange coverage in central Auckland (Mount Eden exchange), with absolutely horrible broadband speed and attenuation, causing jitter and high pings that make online gaming frustrating as hell.

Ever since I found out about the cabinetisation programme I've been eagerly looking at the telecom wholesale coverage maps and chorus cabinet forecasts every couple of weeks in the hope that, maybe, my broadband fortunes might improve. But alas with the release of the May '11 forecast and still no cabinet I am wondering how long I will have to wait.

If my area has not been indicated for cabinetisation yet is that it for the year? And when do Chorus aim for cabinetisation being fully completed?
And why do they insist on cabinetising people close enough to exchanges for sync rates of 11-15Mbps before those of us with sync rates below 6Mbps?

TL:DR, my internet sucks, when will it get better?

 

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1080p
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  #466320 6-May-2011 20:51
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http://www.telecomwholesale.co.nz/

http://www.chorus.co.nz/cabinetupdate

"If you are unable to find answers from these links, please contact your preferred phone or internet provider."



RedJalapeno

65 posts

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  #466323 6-May-2011 21:10
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Already tried asking Snap, they said as far as they could see there were no current plans for my area to be cabinetised, that was around 3 months ago, and i assume they have the same information as I do unless they harass chorus for answers.

BarTender
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  #466337 6-May-2011 22:10
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I assume you have done a full isolation test and made sure your wiring is ok.

Most connectivity issues are caused by very poor internal wiring.

Has a Chorus tech been around to your house and tested the line speed at the point of presence coming into your house?



Karld991
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  #466338 6-May-2011 22:14
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"Most connectivity issues are caused by very poor internal wiring."
+1

cyril7
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  #466351 6-May-2011 22:37
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Agree, check you house wiring, cabinets off Mt Eden are due for installation in a couple of months, however that program may be behind schedule as a result of event in ChCh.

Regardless, if you look at the Telecom map does your address fall into an address that will be on a cabinet or not. If not then you would be within a 2km cable limit of MOD (Mt Eden Exh) in which case your speeds should at least be 10Mb/s or more. If not then either you have a house wiring issue (most likely) or a street wiring issue, in which case get your ISP to investigate, and there first question will be hows you house wiring.

Cyril

RedJalapeno

65 posts

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  #466367 6-May-2011 23:38
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Wiring is fine, was redone a couple of months ago, naked dsl so no phone interference and cat5 from the demarc to the router. Attenuation is around 45db and i'm about 2.5km by shortest road route to the exchange in poronui street (around 2.8km of wire?)
Sync speeds of just under 7Mbps are what i'm getting which is around what you would expect from that distance.
My address isn't due for cabinetisation according to the telecom website


cyril7
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  #466392 7-May-2011 08:36
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Hi, well based on that I guess you are in a hole. Telecoms out is that there commitment to the guvment was that they would get 80% of lines on Exchanges in Regions1,2,3 or greater than 500lines up to 10Mb/s or greater, and I guess your in the 20%.

Cyril

 
 
 
 

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RedJalapeno

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  #466469 7-May-2011 14:28
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Thanks Cyril, so do Chorus have any obligation to continue with cabinetisation after the 80% has been achieved? And if they do will the remaining cabinets be installed in 2012?
I wouldn't have thought that the 20% of people without 10Mbps+ would include people central Auckland, but I guess cities are the hardest to cabinetise.

cyril7
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  #466490 7-May-2011 16:15
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Hi, I dont know the answer to that, but I guess there is the fact that there is this 20% float, and some older suburbs with few existing cross connect cabinets to use as cabinet sites against creating new sites where cables need to be cut and new cross feeders run to that location is a cost exercise that may mean there may never be further expansion, especially with the UFB just around the corner (sic).

Cyril

RedJalapeno

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  #466512 7-May-2011 17:25
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T.T so it'll probably be another 5 years before I a decent broadband connection... Gotta love NZ
 

sbiddle
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  #466550 7-May-2011 19:49
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RedJalapeno: Thanks Cyril, so do Chorus have any obligation to continue with cabinetisation after the 80% has been achieved? And if they do will the remaining cabinets be installed in 2012?
I wouldn't have thought that the 20% of people without 10Mbps+ would include people central Auckland, but I guess cities are the hardest to cabinetise.


I doubt you'll see any further progress. Hard to build a business case when the Commerce Commission say the total network value is only slightly higher than what the cabinetisation project has cost.

campoki
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  #466667 8-May-2011 09:50
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Well one thing to do is, don't wait 5 years, move out and live somewhere else where broadband is super fast  :P

RedJalapeno

65 posts

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  #466671 8-May-2011 10:06
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Indeed, seriously considering defecting to Australia... I understand the difficulties of providing decent broadband to a country of 4 million spread out over a relatively large land mass, but if they cant  provide it in at least the major cities then it gets a little ridiculous...

wreck90
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  #466673 8-May-2011 10:18
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Next time you move house make sure your new place can get good broadband.

One of the mandatory criteria when I bought my house 3 years ago was that it could receive high quality broadband.

It annoyed me that Telecom would not guarantee broadband quality when I was looking at buying- they would tell me how the neighbours broadband performed and whether it was likely the new place would be OK.

A growing number of people are probably doing the same.

wreck90
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  #466674 8-May-2011 10:22
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RedJalapeno: Indeed, seriously considering defecting to Australia... I understand the difficulties of providing decent broadband to a country of 4 million spread out over a relatively large land mass, but if they cant  provide it in at least the major cities then it gets a little ridiculous...


Yes, move to australia...

http://www.zdnet.com.au/australian-broadband-among-world-s-worst-oecd-339280104.htm

http://blog.abn.org.au/media-abn/australias-broadband-issues-hold-business-back-article-brw-magazine 

They are building a new network, but so are we.  

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