@TelecomNZ - Can't DM on Twitter

Forums › Spark New Zealand (including Skinny and BigPipe) › @TelecomNZ - Can't DM on Twitter

kiwipearls

431 posts

Ultimate Geek

#83149 11-May-2011 15:56

I got a reply to my Twitter from @TelecomNZ in regards to slow loading of webpages. I was asked to DM my telephone/account details - but I can't DM people who are not following me.

Could an Official telecom representative PM me here so I can give them my details.

Also have seen that I am not the only person noticing this the last couple of weeks.

My Twitter messages page was still loading for 2 minutes until I had to refresh it. NZherald times out. Getting quite frustrated.

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

Senility Guild

robbyp

1199 posts

Uber Geek

#467975 11-May-2011 16:37

kiwipearls: I got a reply to my Twitter from @TelecomNZ in regards to slow loading of webpages. I was asked to DM my telephone/account details - but I can't DM people who are not following me.

Could an Official telecom representative PM me here so I can give them my details.

Also have seen that I am not the only person noticing this the last couple of weeks.

My Twitter messages page was still loading for 2 minutes until I had to refresh it. NZherald times out. Getting quite frustrated.

Twitter is pretty unreliable, I am also having trouble today with it. If you just send an @ message to telecom, I am sure they will add you as a friend.

kiwipearls

431 posts

Ultimate Geek

#467977 11-May-2011 16:41

robbyp:
kiwipearls: I got a reply to my Twitter from @TelecomNZ in regards to slow loading of webpages. I was asked to DM my telephone/account details - but I can't DM people who are not following me.

Could an Official telecom representative PM me here so I can give them my details.

Also have seen that I am not the only person noticing this the last couple of weeks.

My Twitter messages page was still loading for 2 minutes until I had to refresh it. NZherald times out. Getting quite frustrated.

Twitter is pretty unreliable, I am also having trouble today with it. If you just send an @ message to telecom, I am sure they will add you as a friend.

I ended up using Telecoms email form that someone in another thread recommended to use.

So hopefully someone at Telecom reads that email :D.

I provided traceroutes too. Which are all gobbly gook to me.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert nzherald.co.nz

Tracing route to nzherald.co.nz [202.175.135.91]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.1.1
2 50 ms 17 ms 16 ms 219-89-48-1.dialup.xtra.co.nz [219.89.48.1]
3 1527 ms 1307 ms 1720 ms mdr-fid-dom.akcr10.global-gateway.net.nz [202.50
.238.50]
4 12 ms 11 ms 10 ms ae4-20.akcr10.global-gateway.net.nz [202.50.238.
49]
5 10 ms 10 ms 10 ms g0-1-0-4.akcr8.global-gateway.net.nz [210.55.202
.49]
6 11 ms 11 ms 10 ms ae2-10.tkcr4.global-gateway.net.nz [210.55.202.3
6]
7 64 ms 139 ms 124 ms orcon-dom.tkcr4.global-gateway.net.nz [203.96.66
.102]
8 10 ms 10 ms 11 ms xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13]
9 12 ms 11 ms 12 ms 60.234.20.46
10 * * * Request timed out.
11 12 ms 12 ms 12 ms 202.175.135.91

Trace complete.

C:\Windows\system32>

Will put that here also. I dunno who reads what threads these days, but it is confusing it says dialup when I am on adsl@+ and have
not exceeded my 80GB data - which resets tomorrow.

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

Senility Guild

nate

6473 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#468012 11-May-2011 18:17

FYI

kiwipearls

431 posts

Ultimate Geek

#468018 11-May-2011 18:36

nate: FYI

Yep, managed to DM them via Twitter with all the details and email reference. So hopefully someone can investigate the issues that a few of us are having :D

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

Senility Guild