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Forums › Spark New Zealand (including Skinny and BigPipe) › Static IP on Total Home Broadband plans?
Peppery

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#90283 19-Sep-2011 03:01
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Hi there,

I'm just wondering about how static IP addresses are managed on the Total Home Broadband plans? There's no information on the Telecom website, but we're on the 100GB plan and have had the same address for the past 6 months now (definitely a bonus). Is this a standard feature?

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akia
489 posts

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  #522833 19-Sep-2011 07:42
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Details are here @Peppery: http://telecom.custhelp.com/app/answers/detail/a_id/1270

On which plans can I have a Static IP?
All Telecom Broadband plans are eligible except for Broadband Basic and Big Time. Some plans include a free static IP, while with other plans it is an additional cost. Please note that Static IPs are not automatically assigned when moving onto a plan that has a free Static IP. All Static IP addresses must be applied for and charges may apply.


On the link above there is an 'apply online' link that takes you through to this page: https://www.telecom.co.nz/form/1,,5208,00.html

It has details on the Total Home broadband packages and which ones will cost extra for a static IP and which ones will be free for a static IP.

 
 
 
 

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Ragnor
8085 posts

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  #523103 19-Sep-2011 16:05
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In practice on the new plans it's seems the ip address you are assigned is "sticky" meaning you will usually get the same one even if you disconnected for awhile and reconnect later.

Peppery

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  #524260 21-Sep-2011 19:37
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Thanks for that information akia! Have requested one.

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