I rang telecom a year or so age when I was looking at changing providers, and part of the deal was that they gave me a $10/month loyalty credit. That was cool, and I am still with Telecom.

I noticed that our November bill was a little higher than usual, so checked it online and noticed that the loyaly credit has stopped (I got about half of it in October).

Since I first found out about the credit from Geekzone, I am wondering if anyone else has stopped receiving it?
I can't remember which department I talked to at Telecom to get it last time, I know it wasn't 123.