Skinny phone not receiving txts from 2Degrees

Forums › Spark New Zealand (including Skinny and BigPipe) › Skinny phone not receiving txts from 2Degrees

cleggy2

166 posts

Master Geek

#95576 8-Jan-2012 18:05

Hi All

I have found that I can not receive texts from my 2 degrees friends to my skinny phone. I am receiving texts from Telecom Xt and from the old telecom network. Has anyone found this too?

SaltyNZ

8218 posts

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2degrees

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#566171 8-Jan-2012 18:10

cleggy2: Hi All

I have found that I can not receive texts from my 2 degrees friends to my skinny phone. I am receiving texts from Telecom Xt and from the old telecom network. Has anyone found this too?

That's interesting; we did testing to 0204 numbers in December and it worked fine. Is your number ported to Skinny or something? PM your number and I will check out our end tomorrow morning.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

JarrodM

969 posts

Ultimate Geek

#566172 8-Jan-2012 18:14

cleggy2: Hi All

I have found that I can not receive texts from my 2 degrees friends to my skinny phone. I am receiving texts from Telecom Xt and from the old telecom network. Has anyone found this too?

I just done a test and I can send and receive skinny to 2degrees. Has the number on 2degrees been poorted? that maybe the issue if so.

cleggy2

166 posts

Master Geek

#566174 8-Jan-2012 18:19

I can send to 2degrees, but can't receive from 2degrees

sbiddle

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#566175 8-Jan-2012 18:22

As asked above, has your number been ported?

cleggy2

166 posts

Master Geek

#566176 8-Jan-2012 18:25

Oops sorry, yes it has, from 2 degrees.

sbiddle

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#566177 8-Jan-2012 18:26

That'll no doubt explain it then.

cleggy2

166 posts

Master Geek

#566185 8-Jan-2012 18:32

Ooh, why would that be?

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cleggy2

166 posts

Master Geek

#566186 8-Jan-2012 18:34

027 number. Been round a bit. Telecom, then slingshot, then 2 degrees, now skinny

sbiddle

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#566187 8-Jan-2012 18:37

SMS isn't as simple as voice when it comes to porting, and causes all sorts of issues. In your case the problem could actually be in XT (that still in effect owns the 027 number) rather than being a 2degrees issue.

cleggy2

166 posts

Master Geek

#566188 8-Jan-2012 18:40

Hopefully skinny will sort the problem out. thanks for all your help guys. i will ring them tomorrow

cleggy2

166 posts

Master Geek

#566511 9-Jan-2012 14:32

Hi. Problem all sorted. Thanks SaltNZ for your help.