I just wanted to step in with a quick word on behalf of Chorus. While we are always happy to help where possible, your customer relationship is with a given provider and so the first port of call should be them. They want to own and manage the customer communications as it provides a compelling point of difference between competing RSP’s.

Ultimately we believe that a Chorus specific subforum would undermine this relationship. ^Richard

I think this is settled now. We will not create a separate sub-forum.