Report a Fault Problems

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#97587 17-Feb-2012 07:54

Hi Geekzone, I'm having issues with reporting a fault. I noticed my cable connection was down (Wellington area, known fault) but when I tried reporting the issue here I got:

My second connection is Slingshot, very definitely a New Zealand IP address. More information: http://www.ip-db.com/as9790.

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#582653 17-Feb-2012 07:56

It does happen that some IP addresses in our database are reported as being from overseas. Not all geolocation database is updated to the last minute... Particularly Slingshot seems to be using a range of IP addresses that were previously allocated to some company in Australia.

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+1 received by user: 152
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#582658 17-Feb-2012 08:14

Yah, I checked the allocation date assuming that was going to be the issue but it was apparently allocated at the end of 2010...