Krapi Cable Congestion?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Krapi Cable Congestion?

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#1571899 14-Jun-2016 19:34

kornflake: News flash, WKH fixed by a power cycle haha sorry that was a poor joke aka Wellington cable.

If only it were that simple (Kyle Broflovski and the giant Cisco router spring to mind). Not the worst I've seen, but far from the best:

DjShadow

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#1571939 14-Jun-2016 20:24

I think it was 2005 when Spark/Telecom were selling 2mb adsl plans

Nish

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#1571941 14-Jun-2016 20:32

@DjShadow this is mine down Wellington road at 8.30pm.

Kodiack

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#1571946 14-Jun-2016 20:39

DjShadow

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#1571950 14-Jun-2016 20:43

So just to confirm, when we are talking Cable Node we are talking about this thing right?

https://www.google.co.nz/maps/@-41.2412114,174.950568,3a,20y,344.07h,76.97t/data=!3m6!1e1!3m4!1sTZQEWJxFr9e8UzAe6b6ppg!2e0!7i13312!8i6656?hl=en

Sideface

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#1571970 14-Jun-2016 21:08

Island Bay, cable 100/10 Mbps, node WKH:

Yesterday at 9pm:

Tonight at 9pm:

This is by far my best peak-hour result for months.
I've been in the high 90s all day, until 8:30pm.

Something good has happened (after today's outage), even if it wasn't a node upgrade.

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Lias

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#1571971 14-Jun-2016 21:10

Ouch.. and here was me thinking Paraparaumu was pretty bad tonight.

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Teza

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#1571974 14-Jun-2016 21:12

Hoorah tonight I have a synchronous circuit:

6.6 Mbps up 6.6Mbps down (service paid for: 130Mbps down 10Mbps up).... its not Ultra Fast Cable more like Ultra Farce Cable (thank you, I'll be playing the lounge all week, try the shrimp its delicious)

Seriously this is beyond a joke, those of us affected by this are paying good money for a service we are not receiving. I will be calling them tomorrow to negotiate a (big) discount on my bill until they deliver the service they sold me (anyone had luck with this?).

After doing a little reading, Vodafone also appear to be breaking the fair trading act, the speeds they advertise are supposed to be realistic and consistently achievable, they certainly are not meeting this requirement.

I have no complaints against their staff as they have been more than helpful and apologetic (and Voda Wholesale who I deal with on a day to day basis in my business life are great) but this is no way to run a business and retain customers.

DjShadow

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#1571975 14-Jun-2016 21:12

Sideface:

Island Bay, cable 100/10 Mbps, node WKH:

Yesterday at 9pm:

Tonight at 9pm:

This is by far my best peak-hour result for months.
I've been in the high 90s all day, until 8:30pm.

Something good has happened (after today's outage), even if it wasn't a node upgrade.

Maybe a reboot is all it needs?

Nish

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#1571977 14-Jun-2016 21:26

1 hour down the track and my download speeds have halved.

Teza

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#1571984 14-Jun-2016 21:43

Has anyone thought to send an email to the Russell Stanners or Matt Williams about this? It may be over the top but if we are seeing no progress then a call to the top may give things a nudge (especially if it comes from multiple customers)....Just an idle thought while I wait for YouTube to load (at 240p)

quickymart

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#1572012 14-Jun-2016 22:56

I'm sure people have thought about it, I believe it was mentioned a few pages back.

Kodiack

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#1574556 15-Jun-2016 16:59

The connection has been insufferable for the past 24 hours since the outage yesterday. I've had to reboot the modem twice to iron out some latency and bandwidth hiccups, and several sites have been painful to browse on this connection. I resorted to using my phone's 3G connection for several hours simply because Vodafone's service has been so awful. I also ran a speed test just before 5 pm, and the congestion's so horrific that we're already below 50% of advertised speed.

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#1574673 15-Jun-2016 20:04

Island Bay, cable 100/10 Mbps, node WKH, at 8pm:

I got good performance after yesterday's outage until 4:15pm this afternoon, when it all suddenly turned to custard.

Now I have an unusable connection ...

(measured wired directly to modem, after multiple modem reboots)

I'm getting discouraged

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Kodiack

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#1574676 15-Jun-2016 20:11

It's gotten much worse here tonight as well. I feared it would after the mediocre result at 5 pm. Whatever happened with that outage yesterday seems to have degraded our connections even further.

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