VDSL installed!

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#997076 1-Mar-2014 14:55

sbiddle: Wonder why your upstream is so terrible? Do you still have wiring issues?

exactly this, generally its wiring.. but a later post infers chorus did the job correctly.

copper quality i suppose?

Geektastic:
hio77: not bad, DLM-1, a shame your line changed so much from your ADSL stats though.

ild probably hope for a bit faster UL given your attenuation, but could just be quality of copper considering how your line has changed.

I guess those bits are beyond my control!

They did say that they will be trying different 'profiles' over the next 10 days or so and that it may speed up a bit by the end of that period.

your on DLM-1, your not gonna move. unless you hit 17a. which is almost certainly impossible for your line given its current stats.

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#997135 1-Mar-2014 15:43

What's DLM-1?

hio77

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#997140 1-Mar-2014 15:50

Geektastic: What's DLM-1?

1MS each way latency, INP 0 profile.

essentially the most "loose" line profile you can move to.

there are actually two DLM-1s, but the second i have only ever seen on two different lines out of everyone posting on GZ and one was manually forced.

for your sync speeds to change generally a DLM profile move happens, this means if you were to drop to DLM-2 then back to DLM-1 there is a chance of a speed up, but also a loss..

your line is very much a mystery though, with your attenuation being so high. im having trouble digging up your old stats, but i recall you being around about 2~4db attenuation downstream, which is why a jump to 11, along with low upload would point towards possible wiring.

but could be anything really. cant tell too much without looking at a spectrum - TimA might be able to sniff about your connection, but for vodafone to look at any sort of oddity with speeds, they will probably give you the 10 day stock response.

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RunningMan

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#997142 1-Mar-2014 15:53

Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

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#997148 1-Mar-2014 16:10

RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

hio77

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#997154 1-Mar-2014 16:24

Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

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RunningMan

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#997156 1-Mar-2014 16:25

Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

Hmm, wonder if there's some line stubs that are impacting the upload in particular - do you know the physical wiring layout?

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#997173 1-Mar-2014 16:51

RunningMan:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

Hmm, wonder if there's some line stubs that are impacting the upload in particular - do you know the physical wiring layout?

Well, sort of.

This is based on what I have picked up from visiting broadband engineers mind, not from personal understanding!

Apparently it comes in to a 'master socket' that was some kind of 'old fuse box for ancient telephones' and then goes to a single socket in our kitchen (the only wall mounted socket in the original layout).

When I built my office, the electricians apparently connected cable to that line in that box and ran it through the ceiling to the pantry, where it passes through a hole in the wall to my office and is then connected to two telephone sockets.

The engineer did say that there were some 'spare' wires which he was disconnecting in case they were getting in the way.

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#997175 1-Mar-2014 16:53

hio77:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

No. Not possible in less than a full day I would say. You'd have to cut into the ceiling, draw wire through the ceiling about 15 metres in a straight line (assuming no obstructions etc), come back down through the ceiling again then run in capping for about 7 metres along the wall in my office.

They just used the existing 'normal' phone cable.

hio77

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#997186 1-Mar-2014 17:15

Geektastic:
hio77:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

No. Not possible in less than a full day I would say. You'd have to cut into the ceiling, draw wire through the ceiling about 15 metres in a straight line (assuming no obstructions etc), come back down through the ceiling again then run in capping for about 7 metres along the wall in my office.

They just used the existing 'normal' phone cable.

part of the VDSL installation specification is to have a splitter installed (even if naked) with a cat5 run to a rj45 jackpoint for DSL where possible.. it sounds like your install was sub optional, and isnt up to spec really. in turn, this could be the cause of your connection suffering so badly (and could affect others lines in the same bundle as you too unfortunately..)

sounds like your wiring needs to be sorted, iver by vodafone sending the tech back out to do his job (although i get the feeling you gave him the OK, thus hes fulfilled his requirements) or to get the likes of coffeebarron in to give you a good once over.

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#997189 1-Mar-2014 17:27

hio77:
Geektastic:
hio77:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

No. Not possible in less than a full day I would say. You'd have to cut into the ceiling, draw wire through the ceiling about 15 metres in a straight line (assuming no obstructions etc), come back down through the ceiling again then run in capping for about 7 metres along the wall in my office.

They just used the existing 'normal' phone cable.

part of the VDSL installation specification is to have a splitter installed (even if naked) with a cat5 run to a rj45 jackpoint for DSL where possible.. it sounds like your install was sub optional, and isnt up to spec really. in turn, this could be the cause of your connection suffering so badly (and could affect others lines in the same bundle as you too unfortunately..)

sounds like your wiring needs to be sorted, iver by vodafone sending the tech back out to do his job (although i get the feeling you gave him the OK, thus hes fulfilled his requirements) or to get the likes of coffeebarron in to give you a good once over.

I wouldn't say I gave him the OK - I have insufficient technical knowledge to do more than accept his suggestions! I have no way to know if it is OK or not OK.

I got the impression that the techs are getting pretty rushed. To install the cabling would take quite a while and require cutting holes in the ceiling possibly and the making good of that etc which is probably not what they had in mind!

I don't really know anyone down here who could resolve the cabling issue. The Wairarapa is not really abundantly supplied with skilled network installers etc! Sheep shearers, cow milkers etc no problem though...!

NonprayingMantis

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#997191 1-Mar-2014 17:34

hio77:
Geektastic:
hio77:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

No. Not possible in less than a full day I would say. You'd have to cut into the ceiling, draw wire through the ceiling about 15 metres in a straight line (assuming no obstructions etc), come back down through the ceiling again then run in capping for about 7 metres along the wall in my office.

They just used the existing 'normal' phone cable.

part of the VDSL installation specification is to have a splitter installed (even if naked) with a cat5 run to a rj45 jackpoint for DSL where possible.. it sounds like your install was sub optional, and isnt up to spec really. in turn, this could be the cause of your connection suffering so badly (and could affect others lines in the same bundle as you too unfortunately..)

sounds like your wiring needs to be sorted, iver by vodafone sending the tech back out to do his job (although i get the feeling you gave him the OK, thus hes fulfilled his requirements) or to get the likes of coffeebarron in to give you a good once over.

*Grabs popcorn, awaits sbiddle's post that will go something like this*:

"If you have the modem connected directly to the demark no master filter is required. In all other cases a master filter is required.

There really aren't any words to come up with the chorus technician's decision to not install a master filter, it really is just an idiotic concept created by people who clearly don't have a clue in the world how xDSL works. Even worse it has the ability to impact other VDSL2 users in the same MPF bundle by creating scenarios where FEXT can occur.

It's just dumb, dumb, dumb. "

hio77

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#997194 1-Mar-2014 17:38

NonprayingMantis:
hio77:
Geektastic:
hio77:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

No. Not possible in less than a full day I would say. You'd have to cut into the ceiling, draw wire through the ceiling about 15 metres in a straight line (assuming no obstructions etc), come back down through the ceiling again then run in capping for about 7 metres along the wall in my office.

They just used the existing 'normal' phone cable.

part of the VDSL installation specification is to have a splitter installed (even if naked) with a cat5 run to a rj45 jackpoint for DSL where possible.. it sounds like your install was sub optional, and isnt up to spec really. in turn, this could be the cause of your connection suffering so badly (and could affect others lines in the same bundle as you too unfortunately..)

sounds like your wiring needs to be sorted, iver by vodafone sending the tech back out to do his job (although i get the feeling you gave him the OK, thus hes fulfilled his requirements) or to get the likes of coffeebarron in to give you a good once over.

*Grabs popcorn, awaits sbiddle's post that will go something like this*:

"If you have the modem connected directly to the demark no master filter is required. In all other cases a master filter is required.

There really aren't any words to come up with the chorus technician's decision to not install a master filter, it really is just an idiotic concept created by people who clearly don't have a clue in the world how xDSL works. Even worse it has the ability to impact other VDSL2 users in the same MPF bundle by creating scenarios where FEXT can occur.

It's just dumb, dumb, dumb. "

popcorn comes out when a certain "largepipe" is involved :c

while a filter isnt required, its there for the future should it be needed, generally if a tech doesnt install one, they have often done something else dodgy too...

Geektastic:

I wouldn't say I gave him the OK - I have insufficient technical knowledge to do more than accept his suggestions! I have no way to know if it is OK or not OK.

I got the impression that the techs are getting pretty rushed. To install the cabling would take quite a while and require cutting holes in the ceiling possibly and the making good of that etc which is probably not what they had in mind!

I don't really know anyone down here who could resolve the cabling issue. The Wairarapa is not really abundantly supplied with skilled network installers etc! Sheep shearers, cow milkers etc no problem though...!

might be up to chorus to sort it in that case :/ best of luck with them... i did not enjoy the experience myself.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

NonprayingMantis

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#997197 1-Mar-2014 17:43

hio77:
NonprayingMantis:
hio77:
Geektastic:
hio77:
Geektastic:
RunningMan: Upstream sync rate looks pretty poor given the downstream attenuation. Most probably a physical wiring issue.

Who did the master filter install?

Whoever was sent by VF. They did not install a filter because when I told them the line was only broadband with no telephony they said no filter was needed.

they did run a fresh run of cat 5 to a dedicated jackpoint though? removing the old wiring from the circuit?

No. Not possible in less than a full day I would say. You'd have to cut into the ceiling, draw wire through the ceiling about 15 metres in a straight line (assuming no obstructions etc), come back down through the ceiling again then run in capping for about 7 metres along the wall in my office.

They just used the existing 'normal' phone cable.

part of the VDSL installation specification is to have a splitter installed (even if naked) with a cat5 run to a rj45 jackpoint for DSL where possible.. it sounds like your install was sub optional, and isnt up to spec really. in turn, this could be the cause of your connection suffering so badly (and could affect others lines in the same bundle as you too unfortunately..)

sounds like your wiring needs to be sorted, iver by vodafone sending the tech back out to do his job (although i get the feeling you gave him the OK, thus hes fulfilled his requirements) or to get the likes of coffeebarron in to give you a good once over.

*Grabs popcorn, awaits sbiddle's post that will go something like this*:

"If you have the modem connected directly to the demark no master filter is required. In all other cases a master filter is required.

There really aren't any words to come up with the chorus technician's decision to not install a master filter, it really is just an idiotic concept created by people who clearly don't have a clue in the world how xDSL works. Even worse it has the ability to impact other VDSL2 users in the same MPF bundle by creating scenarios where FEXT can occur.

It's just dumb, dumb, dumb. "

popcorn comes out when a certain "largepipe" is involved :c

while a filter isnt required, its there for the future should it be needed, generally if a tech doesnt install one, they have often done something else dodgy too...

Geektastic:

I wouldn't say I gave him the OK - I have insufficient technical knowledge to do more than accept his suggestions! I have no way to know if it is OK or not OK.

I got the impression that the techs are getting pretty rushed. To install the cabling would take quite a while and require cutting holes in the ceiling possibly and the making good of that etc which is probably not what they had in mind!

I don't really know anyone down here who could resolve the cabling issue. The Wairarapa is not really abundantly supplied with skilled network installers etc! Sheep shearers, cow milkers etc no problem though...!

might be up to chorus to sort it in that case :/ best of luck with them... i did not enjoy the experience myself.

This one is Vodafone (and chorus), not bigpipe.

What do you mean 'whilst a filter isn't required'? Sbiddle will have your head if you dare suggest that! :-p

hio77

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#997198 1-Mar-2014 17:47

NonprayingMantis:

This one is Vodafone (and chorus), not bigpipe.

was a joke more than anything, well aware, we are in the vodafone section.

NonprayingMantis:
What do you mean 'whilst a filter isn't required'? Sbiddle will have your head if you dare suggest that! :-p

its not a suggestion, i personally try to install one in every home i enter, when i leave the next person is going to have less issues unless they cant follow this jackpoint says DSL its the DSL jack, and then im sure chorus will make that obvious pretty fast.

i was getting at, its not gonna hurt, not having one, on a line thats directly connected to the ETP.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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