paradoxsm: Yes! please do. Where shall I save them?
I'm anti-vf now as they rarely keep promises and have a certain way of dealing with problems, also known as "pass-the-buck" "it's another departments fault" or "Telecom". Other companies just deal with them and take ownership, still trying to sort out last months final bill, utter nightmare, this time "it was a billing department issue" and it has taken two weeks when I was told "3-5 working days"
In contrast my callerID service on Telecom was accidentally removed (my own fault), took 15 minutes after the faults call and it was sorted....
4 years ago I could not have spoken more highly of Vodafone, a real pity.
Adding callerID takes minutes, sorting out billing issues is complex! I think it's unfair to tarnish a whole company due to the in competence (sp?) of a few CSRs. At the end of the day, how do you know it's not another depatment's fault. Lets just hope you don't get bad service from telecom before NZ Communications start or you will have no where else to run to :-(
