Gigabit cable now available

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#1678862 28-Nov-2016 13:57

Remember we are all still going through the same international/undersea pipe and we know ISP's throttle that to keep within their budget allowance. Perhaps we will see some improvements when the new undersea cables come online.

RedeviL

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#1678865 28-Nov-2016 14:05

Pumpedd:

Remember we are all still going through the same international/undersea pipe and we know ISP's throttle that to keep within their budget allowance. Perhaps we will see some improvements when the new undersea cables come online.

Problem is the old 50/100Mbps 'Vodafone' cable would very consistently perform at max speed.
Yes the new plans are faster but they also go a different way and through a different part of 'Vodafone'.
Which then raises the question of how this part does things which is NOT the same.

I could always get at least 5MB/s downloading this test ISO file on my old 50Mbps connection.
Now it never goes over 2.5MB/s. It's a stable transfer too, no fluctuations which would indicate congestion of load.

kharris

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#1678867 28-Nov-2016 14:09

Have you asked Vodafone to investigate? Is it as per their traffic management design or is it a fault?

@MikeHales it seems people have been providing some examples. Any chance of some investigation?

RedeviL:

Pumpedd:

Remember we are all still going through the same international/undersea pipe and we know ISP's throttle that to keep within their budget allowance. Perhaps we will see some improvements when the new undersea cables come online.

Problem is the old 50/100Mbps 'Vodafone' cable would very consistently perform at max speed.
Yes the new plans are faster but they also go a different way and through a different part of 'Vodafone'.
Which then raises the question of how this part does things which is NOT the same.

I could always get at least 5MB/s downloading this test ISO file on my old 50Mbps connection.
Now it never goes over 2.5MB/s. It's a stable transfer too, no fluctuations which would indicate congestion of load.

Kirk

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#1678940 28-Nov-2016 15:21

RedeviL:

Problem is the old 50/100Mbps 'Vodafone' cable would very consistently perform at max speed.
Yes the new plans are faster but they also go a different way and through a different part of 'Vodafone'.
Which then raises the question of how this part does things which is NOT the same.

I could always get at least 5MB/s downloading this test ISO file on my old 50Mbps connection.
Now it never goes over 2.5MB/s. It's a stable transfer too, no fluctuations which would indicate congestion of load.

On "FibreX" 200/20:

MS ISO file downloaded at 6am (without a file manager)

The same MS ISO file downloaded at 6pm (without a file manager)

NOTE that these speeds are in megabits per second

Presumably the MS server is in New Zealand

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ajw

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#1678981 28-Nov-2016 17:43

lctham:

hmm so reading all these replies/comments im worried now after just requesting/signing up for FibreX.

Im currently on cable 50/2 and pretty happy with performance. Speedtest.net tests show I get fairly close the 50mb/s and real life performance is also good.

Ive signed up for the 200mb plan and the installer is coming in on Thursday to install. Should I let it still happen, or cancel and stay on my current 50mb connection??

how is it that the FibreX can be worse than the existing 50mb connections?

I'm staying on the 50/2 plan I note with the upgrade to IGIG or 200/20 you lose the five frequently called numbers in my case that is unlimited calling to five different mobiles.

RedeviL

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#1679009 28-Nov-2016 18:18

Sideface:

+1

On "FibreX" 200/20:

MS ISO file downloaded at 6am (without a file manager)

The same MS ISO file downloaded at 6pm (without a file manager)

NOTE that these speeds are in megabits per second

Presumably the MS server is in New Zealand

Interesting about the times, I noticed when I am speed limited the source IP is one of Vodafone's (sporting an ihug reverse lookup hostname).

I wonder if that changes when there is no limit?

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Scotty1986

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#1679182 29-Nov-2016 03:55

I know this is still fast, but not for 1000/100 and at nearly 4am. Really have not been happy with the upgrade. I get connection drops and real world performance can be quite awful.

RedeviL

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#1679186 29-Nov-2016 06:40

Scotty1986:
I know this is still fast, but not for 1000/100 and at nearly 4am. Really have not been happy with the upgrade. I get connection drops and real world performance can be quite awful.

For that I'd recommend contacting Vodafone for investigation/repair. There may be an issue with your area or cabling. At 4AM it definitely wouldn't be congestion in the area.

Mine, while not as fast, is stable and real world performance is reliable and consistent (within the previous limitations).

Linux

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#1679203 29-Nov-2016 07:51

As above log a ticket to VodafoneNZ for further investigation, Don't hang up till you have a fault ticket number that is escalated to next level support

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Yabanize

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#1679848 29-Nov-2016 22:03

The lack of a 12 month contract is disappointing, and is probably why we won't be resigning. Fibre is nearly here

tdgeek

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#1679853 29-Nov-2016 22:13

Pumpedd:

Remember we are all still going through the same international/undersea pipe and we know ISP's throttle that to keep within their budget allowance. Perhaps we will see some improvements when the new undersea cables come online.

You infer all ISP's throttle? I know one that doesn't. if all ISP's procured bandwidth to satisfy the customer numbers, there would be no need to consider throttling, aka Traffic Management

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#1679854 29-Nov-2016 22:15

RedeviL:
Scotty1986:

I know this is still fast, but not for 1000/100 and at nearly 4am. Really have not been happy with the upgrade. I get connection drops and real world performance can be quite awful.

For that I'd recommend contacting Vodafone for investigation/repair. There may be an issue with your area or cabling. At 4AM it definitely wouldn't be congestion in the area.

Mine, while not as fast, is stable and real world performance is reliable and consistent (within the previous limitations).

Correct, you would think it is congestion out of the area, ie. international, or the national backbone

RedeviL

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#1680409 1-Dec-2016 06:45

RedeviL:
Sideface:

+1

On "FibreX" 200/20:

MS ISO file downloaded at 6am (without a file manager)

The same MS ISO file downloaded at 6pm (without a file manager)

NOTE that these speeds are in megabits per second

Presumably the MS server is in New Zealand

Interesting about the times, I noticed when I am speed limited the source IP is one of Vodafone's (sporting an ihug reverse lookup hostname).

I wonder if that changes when there is no limit?

Just tried the ISO again now at 6:40AM and I get 200Mbps.
Interestingly it still comes from the ihug named IP. So there are timed proxy profiling happening which I would bet will be impacting responsiveness of every day web browsing.

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#1680410 1-Dec-2016 06:58

I am sure there was planned work early hours of this morning on the HFC network including the upgrade of the 1Gbp/s link to 10Gbp/s off to speedtest.net

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kharris

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#1680476 1-Dec-2016 08:18

RedeviL:

Just tried the ISO again now at 6:40AM and I get 200Mbps.
Interestingly it still comes from the ihug named IP. So there are timed proxy profiling happening which I would bet will be impacting responsiveness of every day web browsing.

Once again, have you rung Vodafone and asked them to investigate?

Kirk

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