New Vodafone Plans

Forums › One NZ (including Farmside) › New Vodafone Plans

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10

3848 posts

Uber Geek
+1 received by user: 1220

Trusted

Lifetime subscriber

#1867217 16-Sep-2017 10:18

Man it really seems that vodafone don't know what they are doing, there website has changed like 4 or 5 times now with different information on the plans etc. Now its limited time and extra data.

gorringS

71 posts

Master Geek
+1 received by user: 6

#1867240 16-Sep-2017 11:49

What about customer that already signed up for 24 mth plans are they going see any data increase ?

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#1867242 16-Sep-2017 11:51

gorringS:

What about customer that already signed up for 24 mth plans are they going see any data increase ?

always seem to get the calls out from vodafone sales right before plans drop..

I'm forever telling them, nope, that plan isn't better value than your already giving me....

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

jjnz1

1371 posts

Uber Geek
+1 received by user: 195

Lifetime subscriber

#1867399 16-Sep-2017 21:00

nakedmolerat:
Linux:
nakedmolerat: yes. but essentially i was hoping i could get 30GB.

How?

Linux

Red Super is 30GB.

Website says 20gb. Where you getting your info from?

profrink

257 posts

Ultimate Geek
+1 received by user: 52

#1867458 17-Sep-2017 10:03

tripp:
Man it really seems that vodafone don't know what they are doing, there website has changed like 4 or 5 times now with different information on the plans etc. Now its limited time and extra data.

Would be great if they would specify what they are defining as "Limited time".

I was all ready to switch over from Spark, but all this ambiguity is putting me off.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1867463 17-Sep-2017 10:17

profrink:
tripp:

Man it really seems that vodafone don't know what they are doing, there website has changed like 4 or 5 times now with different information on the plans etc. Now its limited time and extra data.

Would be great if they would specify what they are defining as "Limited time".

I was all ready to switch over from Spark, but all this ambiguity is putting me off.

I went to a store yesterday and they couldn't tell me either. At this stage you can assume one of two things

- That the offer to sign up for this is only available for a limited time

- That the extra data is only on offer for a limited time and will revert to 4GB after that.

I'm none the wiser as to which one it actually is and can't get clarification anywhere.

HP

Shop now for HP laptops and other devices (affiliate link).

Torque

379 posts

Ultimate Geek
+1 received by user: 23

#1867464 17-Sep-2017 10:17

Silly question, but why does this seem to only apply to Open Term plans, and not 24 month on account plans?

(Probably missing something simple with this, but I don't quite understand..)

michaelmurfy

meow
13583 posts

Uber Geek
+1 received by user: 10918

Moderator

ID Verified

Trusted

Lifetime subscriber

#1867470 17-Sep-2017 10:25

I signed up on Friday (moving from Skinny Direct) and have not heard of anything nor have no way of really tracking my order it seems. Skinny Direct plan was due to renew today.

Really hoping they get it sorted tomorrow so I am not without a sim for too long!

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

DjShadow

4222 posts

Uber Geek
+1 received by user: 1322

ID Verified

Trusted

Subscriber

#1867474 17-Sep-2017 10:56

I did query via Twitter the "limited time offer" and the response was that the data limits are perm, so I don't know if this is confusion marketing at its best.

@mikehales is it possible to get the bottom line on this?

dfnt

1553 posts

Uber Geek
+1 received by user: 1036

Trusted

Lifetime subscriber

#1867478 17-Sep-2017 11:13

Seems like the right hand doesn't talk to the left at Vodafone sometimes

How come you changed @michaelmurfy, just larger data allowance?

Quic referral link https://account.quic.nz/refer/276294 free setup code R276294EBWOBK

gorringS

71 posts

Master Geek
+1 received by user: 6

#1867487 17-Sep-2017 11:48

michaelmurfy:

I signed up on Friday (moving from Skinny Direct) and have not heard of anything nor have no way of really tracking my order it seems. Skinny Direct plan was due to renew today.

Really hoping they get it sorted tomorrow so I am not without a sim for too long!

If you think it was silly question I'm on Red + Super plan for 24 months and currently it got 15 gig allocated data . New plan has 20 gigs now so I'm interest is in weither Vodafone going top up their current customer to new plan entitlements or not

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1867490 17-Sep-2017 12:14

gorringS:

michaelmurfy:

I signed up on Friday (moving from Skinny Direct) and have not heard of anything nor have no way of really tracking my order it seems. Skinny Direct plan was due to renew today.

Really hoping they get it sorted tomorrow so I am not without a sim for too long!

If you think it was silly question I'm on Red + Super plan for 24 months and currently it got 15 gig allocated data . New plan has 20 gigs now so I'm interest is in weither Vodafone going top up their current customer to new plan entitlements or not

The simple answer to that would very likely be no.

In your situation I wouldn't expect to get extra data - you entered into a contract and that's what you get.

Starscream122

568 posts

Ultimate Geek
+1 received by user: 101
Inactive user

#1867491 17-Sep-2017 12:26

Linux:
BigMal:

I'm currently on an open term Red Lite and have been for years. I rung vodafone to ask if I'd automatically get the upgrade to 10GB and the person had no idea that the plans had changed or if I'd get the upgrade.

Then I got put through to the sales team who told me I have to cancel my existing Red Lite open term plan and start a new Red Lite open term plan in order to get the 10GB. They also said they couldn't do that for me and because any plan cancellation has to go via the retention team.

It's like pulling teeth with these companies.

It should just change over on the next bill cycle date to 10GB

Linux

Incorrect, I called Vodafone and spoke to sales and they told me customers will not be automatically upgraded and that the old plans are being retired.

gorringS

71 posts

Master Geek
+1 received by user: 6

#1867494 17-Sep-2017 12:34

Starscream122:

Linux:
BigMal:

I'm currently on an open term Red Lite and have been for years. I rung vodafone to ask if I'd automatically get the upgrade to 10GB and the person had no idea that the plans had changed or if I'd get the upgrade.

Then I got put through to the sales team who told me I have to cancel my existing Red Lite open term plan and start a new Red Lite open term plan in order to get the 10GB. They also said they couldn't do that for me and because any plan cancellation has to go via the retention team.

It's like pulling teeth with these companies.

It should just change over on the next bill cycle date to 10GB

Linux

Incorrect, I called Vodafone and spoke to sales and they told me customers will not be automatically upgraded and that the old plans are being retired.

Was that typo were you said incorrect , I called Vodafone and spoke to sales and they told me customer will not were should of been will be upgraded and that old plans will being retired ?

Starscream122

568 posts

Ultimate Geek
+1 received by user: 101
Inactive user

#1867563 17-Sep-2017 16:35

gorringS:

Starscream122:

Linux:
BigMal:

I'm currently on an open term Red Lite and have been for years. I rung vodafone to ask if I'd automatically get the upgrade to 10GB and the person had no idea that the plans had changed or if I'd get the upgrade.

Then I got put through to the sales team who told me I have to cancel my existing Red Lite open term plan and start a new Red Lite open term plan in order to get the 10GB. They also said they couldn't do that for me and because any plan cancellation has to go via the retention team.

It's like pulling teeth with these companies.

It should just change over on the next bill cycle date to 10GB

Linux

Incorrect, I called Vodafone and spoke to sales and they told me customers will not be automatically upgraded and that the old plans are being retired.

Was that typo were you said incorrect , I called Vodafone and spoke to sales and they told me customer will not were should of been will be upgraded and that old plans will being retired ?

Not a typo at all? lol

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10