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nzbsgfan

146 posts

Master Geek
+1 received by user: 45
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#115024 11-Mar-2013 13:54
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Hi

Just a quick question.

I tried to set up a VPN with Astrill over the weekend, but after I tried to register Astrill told me that I was already behind a VPN or proxy. This was not the case at my end. I had disabled unblock-us before atempting to set up the Astrill account.

When I raised it with Astrill customer support they said it was an issue with my ISP (Vodafone).

As I'm happy on Vodafone - can anyone tell me if there are VPN services (apart from unblock-us) that work on Vodafone.

Regards

Mark.

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nzbsgfan

146 posts

Master Geek
+1 received by user: 45
Inactive user


  #786642 25-Mar-2013 13:06
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Just a short note to say this issue was sorted.

It appears Astrill were incorrect, and the issue was at their end.

Going forward I think it's better to email their support email address rather than rely on their live chat option.

Thanks to those of you who helped with this investigation.

regards

Mark.

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