Hi guys - wonder if one of the Vodafone guys can help me out. As I've previously been bleating on about, I upgraded my plan to one of the new UFB 50Mbps plans and at the time there was no stock of the new DOCSIS 3 modems and so I went into a queue and have been expecting a phone call since I found that the stock had arrived.

On recent advice from Nik, I have just got around to calling Downer who advise me that according to their system, no work order has been put in to have me upgraded :o

So wondering if someone "in the know" can look to see what the story is :)